Back to Guyana: Electrical/Tech Professional Resume

Location:

Ottawa, ON, Canada

Posted:

February 28, 2026

Contact this candidate

Resume:

Alana Hiralall

**** ********** ****

Mississauga, L5K2A6.

Phone :647-***-****

Email: *************@*****.***

Summary Of Qualifications

Over the last five years I’ve developed a unique set of skills that enables me to contribute in various industries across multiple levels and departments in any organization. These skills are:

Inventory management

Research and development projects

Analytic data Assessment

Microsoft office

Customer Service and Communication

Negotiation

Time Management

CRM using ERP software solutions.

Education

Diploma in Electrical Engineering Technician (Completed in April 2021)

Build and troubleshoot PLC programs.

Troubleshoot, build and repair industrial electrical power systems with my instructors.

Apply project management principles to assist in the implementation of projects.

Perform tasks in accordance with relevant legislation, policies, procedures, standards, regulations, and ethical principles i.e. I'm aware of OHSA and CEC rules and guidelines.

Certificate in Electrical Techniques (Completed May- December 2019)

Draw and design electrical layouts of buildings.

Install wire and troubleshoot electrical components in residential and commercial buildings with my instructors.

Use, maintain and test instrumentation equipment.

WORK EXPERIENCE

Global Facade Inc (August 2024 – July 2025)

Health and Safety Representative:

• Conduct regular workplace inspections to identify hazards and ensure compliance with health and safety regulations.

• Report and document safety concerns, incidents, and near misses.

• Assist in the development and implementation of safety policies and procedures.

• Promote workplace safety culture by conducting safety talks and training sessions.

• Act as liaison between workers and management regarding health and safety concerns.

• Ensure compliance with Occupational Health and Safety Act (OHSA) standards.

• Participate in joint health and safety committee meetings.

1.Genrep Ltd (July 2023 – November 2023)

Inside Sales Representative:

Business development activities exploring and identifying new market opportunities.

Develop dealer network to support assigned products, brands and/or OEMs.

Originate and establish new customer accounts.

Primary customer interface for the organization.

Occasional new business sales hunting on the road and over the phone.

Liaise with multiple parties to acquire and distribute information.

Promote product awareness by attending power generation and related fields exhibitions and expos.

Ensure excellent customer service by troubleshooting and responding to customer inquiries.

Order quote and estimation of projects.

2.CSI EPC (March 2023 – July 2023)

IT Processor:

Loading and unloading shipments

Pack and wrap equipment for shipment.

Record identifying information of IT equipment.

Perform diagnostic tests and services on the equipment.

Complete Secure data erasure.

Test functionality of IT equipment.

3.WIOSS Canada Corporation (June 2021 – February 2023)

Masterdata/ Operations Support:

Ensuring proper functionality of automated machines

Troubleshoot and correct faults for automated systems in Production.

Manage product expectations for the depalletizer machines e.g., vacuum and bellow pressure, layer and pallet stability and conformity of products.

Analyze product dimensions for case order machines and pack corners.

Resolve product weight and dimension issues at contour checks and receiving area.

Continuous production improvement.

Analyze and compare production and maintenance KPI to distinguish mechanical and logical breakdowns that impact performance.

Maintaining 5S in work area

Dahl Valve Limited (February 2020 – April,2021)

Assembler:

Build finished valves from components according to QMS.

Testing products to ensure functionality.

Packaging of products for shipping according to Dahl and customer requirements.

3. Communication Test and Design Inc (May 2020- August 2020)

●Packing and shipping electronics to quality standards

●Receiving and Data entry of incoming supplies

4. The Home Depot (November 2018- December 2019)

●Fill overhead homes and bays and assist in making the store customer ready

●Ensure product on shelves are not defective or compromised

5. Qualfon Inc (September 2014- December 2016)

●Take calls to assist customers with Amazon products and policies, listen to calls (live/recorded) between customer and agents to coach agents on how to improve customer service.

●Ensure Amazon quality standards are being used by CSR throughout their transactions daily.

Skills:

●Ability to produce and interpret Residential, Commercial and Industrial Prints Readings

●Applying Canadian Electrical Codes

●Understanding of OHSA

●Assist in selection of electrical equipment, systems and components.

●Experienced in operating a reach truck, order picker and forklift.

●Ability to use Microsoft office

References

Stu Johnston

Director at WIOSS WITRON on site services

Contact: 647-***-****