Global Program Leader, Cross-Border Operations Expert

RYISAN CHAMPION

Global Program Manager People-First Leader Cross-Border Operations Strategist

Atlanta, GA 863-***-**** ******@********.***

Work Authorization: USA & Taiwan (ARC/Resident) LinkedIn: Ryisan Champion PROFESSIONAL SUMMARY

People-first Global Program Manager with 20+ years leading multicultural teams and delivering complex cross-border initiatives across APAC and the U.S. Trusted advisor to executives navigating operational scale, regulatory risk, and organizational change. Known for stabilizing high-pressure environments through empathetic leadership, structured governance, and culturally fluent communication. Combines strategic clarity with disciplined execution to align stakeholders, mitigate risk, and deliver measurable outcomes. CORE COMPETENCIES

Global Program & Portfolio Delivery • Cross-Functional Leadership • Operational Strategy APAC Market Expansion • Governance, Risk & Compliance (GRC) • Stakeholder Alignment

Change Management • Process Optimization & Automation • People Development PROFESSIONAL EXPERIENCE

SUPRASIA — Global Program Lead (Remote) 2024–Present

● Lead global programs supporting a digital ecosystem of 15M+ users, aligning engineering, editorial, infrastructure, and operations teams across APAC and the U.S.

● Direct end-to-end program governance, establishing OKRs, reporting frameworks, and cross-functional cadences to improve execution visibility and accountability.

● Increased validator uptime by 67%, strengthening infrastructure resilience for high-stakes distributed systems.

● Designed people-centered workflows and automation strategies, reducing annual operational overhead by $20K.

● Mentored emerging leaders and fostered psychological safety, improving collaboration, retention, and team performance.

● Stabilized delivery environments by clarifying ownership models and aligning technical and non-technical teams around Shared KPIs.

APAC PROGRAM & OPERATIONS MANAGER — Independent Consultant (Taiwan) 2012–2022

● Advised 30+ U.S. organizations expanding into APAC, serving as a cultural, operational, and compliance bridge across Taiwan and Greater China.

● Led cross-border program execution, aligning distributed teams across time zones, languages, and regulatory environments.

● Conducted operational and compliance risk assessments, preventing execution failures and organizational misalignment.

● Protected Ubisoft Asia from a potential $350M regulatory penalty through proactive governance alignment and risk mitigation strategy.

● Designed onboarding frameworks and operational playbooks that reduced execution delays and improved cross-team clarity.

● Strengthened regional partner relationships through Mandarin fluency and culturally informed negotiation.

STREETZOFASIA — Global Operations & Partnerships Lead (China & Taiwan) 2003–2012

● Built and scaled a cross-border operations organization serving 150K+ returning clients across China and Taiwan.

● Led multicultural operations teams overseeing logistics, vendor management, and partner coordination across multiple markets.

● Directed large-scale productions with budgets exceeding $2M, ensuring on-time, on-budget delivery.

● Negotiated strategic partnerships with Nike and Adidas, driving 27% annual revenue growth.

● Positioned the organization as a trusted regional authority in multicultural branding and experiential programming.

EDUCATION

Georgia Institute of Technology — Computer Science (Full Scholarship) Zhongshan Vocational College — Cultural Studies (Minor: International Business) CERTIFICATIONS

CompTIA Security+ • CompTIA Network+ • CompTIA CySA+ (In Progress) Front-End Engineering Certificate • Product Management Specialization LANGUAGES

Mandarin Chinese (Professional Fluency) • Cantonese (Conversational)

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