Technician

Caleb Lindsay

*** ********* ***** *** ** Atlanta, GA 30305

*****.*.*******@*****.*** 678-***-****

SKILLS SUMMARY

Skillful management of major accounts, including understanding property managements’ needs and providing solutions, resources, and collaborative paths forward.

Excellent customer service skills that focus on building relationships with customers both prior and after sales, along with open communication about ongoing issues, up-to-date product information, and business operations.

Independent management of complicated daily business goals and data collection with minimal supervision.

Proven sales skills with large volume of new business acquisition and relationship management.

Supply chain experience with managing inventory control, replenishment, ordering, data management, and meeting needs of fast paced, high-volume hospital units.

WORK EXPERIENCE

Cook’s Pest Control Atlanta, GA

Commercial Pest Control Technician September 2023-Present

Selected for prestigious 2025 President’s Club, a program that rewards employees who exceed goals for production, gold leads, and exceedingly good customer reviews.

Recognized by management for producing and closing “gold leads”, including major leads for termite protection systems to 6 apartment complexes, and signing of 2 additional apartment complexes for regular service.

Facilitated growth of my customer route to over 32 apartment complexes, including new leads that personally requested me, leading to the hiring of 2 additional techs for labor increase.

Perform daily, strategic coordination and building of my route through complicated computerized program, along with completion of all data entry and work order forms for each complex visited. This includes multiple data points like chemicals and techniques utilized, specific quantities, and technician comment sections, all of which subsequently shows on the customer’s invoice.

Onboard and assist in training new hires on routes, computer requirements, and products.

Completion of daily routes and work orders with superior tech service and customer communication with each facility.

Advanced from Sales Inspector to current position of Commercial Pest Control Technician in roughly 3.5 months.

Emory University Hospital Atlanta, GA

Supply Chain Coordinator February-September 2023

Directly responsible for maintaining inventory control during all points of supply ordering, replenishment, adjustment, charging, and issuing capture and maintenance of official Hospital Supply Inventory.

Provide continuous oversight of improvement and modification initiatives for accountability. Coordinate this effort with all Materials Management leadership.

Step into Lead Role when necessary to assist Supervisors, Management, and all other dependent leadership.

As part of Leadership team, coordinate with Materials Management Director, Assistant Director and Shift Supervisors to assign workloads and designate assignments to individual Supply Chain Technicians.

Maintain supply inventory records by daily count and on-hand justification. Perform scheduled Cycle Counts and ensure staff follow protocols for issuance of supplies from centralized storeroom. Run and justify daily reports to support accuracy.

Periodically report usage history data and stock objective figures to identify status of inventory. Follow inventory trend and provide analysis data to department leadership and support staff.

Maintain and monitor Materials Management database to ensure appropriate units of measures, patient charge information, and Dynamic order points/quantities.

Ensure quality of supplies by identifying expired items and goods, along with status of rotation using FIFO methodology. Periodically inspect for package integrity. Monitor staff compliance of stores clean up, including removal of trash, corrugated cardboard, and sweeping of floors. Performs clean up as necessary with approved cleaner and disinfectant to prevent supply contamination.

Comply with all necessary documentation for charge capture and inventory adjustment. Provides recommended order replenishment on daily basis to Supply Chain Management and Purchasing.

Assist with staff training for inventory issuance and record keeping. Communicate policies and procedures to staff for appropriate inventory control. Administer and participate in all necessary training activities for storeroom initiatives.

Utilize Materials Management Supply Chain Management (SCM) for all method of inventory, database activity and reporting to support responsibilities.

Drive responsibly and maintain department vehicles as needed for back up or performance.

Supply Chain Technician June 2021-February 2023

Maintained medical supply par levels in each assigned unit’s storeroom. Maintained supply in central storeroom by ordering, receiving, bringing pallets/packages of product in and breaking them down, then stocking that product on shelves.

Answered phone calls from various nursing units and fulfilled any requests from unit staff, which typically involved sending or delivering special products specific to individual patient needs.

Placed orders for specialty patient beds and WoundVacs via third-party companies. Train newly hired team members and student volunteers/employees on the job.

Maintained clean work environment by daily sanitizing, sweeping, picking up trash and disposing of trash/boxes accumulated in storeroom.

Performed backup duties when other team members weren’t present, including bringing ordered supplies to assigned floors, placing subsequent order, and backfilling from main supply room in addition to daily personal assignment.

Performed Supply Chain Coordinator duties when those team members weren’t present. Ordered product from main supplier and coordinated with buyer to acquire items on backorder and/or substitute items, adjusted inventory in system as needed to keep an accurate count of availability.

Coordinated with leadership on daily basis to supplement other shifts and fellow team members’ work load when they weren’t able to complete all tasks assigned in time allotted.

Butcher Paper BBQ Opelika, AL

A.M. Shift Leader October 2020-May 2021

Oversaw performance of four/five person team, making tweaks as needed to maximize efficiency.

Directed team during lunch rush; prepared food for customers throughout shift. Managed front-of-house operations, fielding customer concerns and proactively resolving potential issues.

Opened restaurant daily and ensured all stations were ready for morning shift. Monitored inventory.

Entrusted with store finances; tallied money at end of shift and made bank deposits when needed.

Coordinated with P.M. Shift to ensure kitchen prepped for evening service; directed afternoon closing procedures.

homeNetservice Pensacola, FL

In-home Installation Technician August 2019-March 2020

Executed electrical wiring for custom in-home audiovisual installations under direction of experienced mentor.

Ran audio cables through houses; wired speaker set-ups; terminated cables.

Boise Cascade Milton, FL

Head of Inventory Control/ Crew Leader/Foreman March 2016-July 2019

Managed team of eight to ten people; addressed crew in morning and set daily performance goals. Met with ownership every morning to evaluate status of the yard and opportunities for improvement.

Monitored four different sections of yard for efficiency, regularly helping out at points of greatest need.

Troubleshot and managed computerized inventory control systems, working with sales team to check stock. Coordinated with sales team to conduct quality control in response to customer complaints.

Liaised between management and employees to make sure high-level directives implanted on the ground.

Met regularly with safety committees to ensure workplace compliance with statutory requirements.

Spearheaded processing of special orders, coordinating with sales to ensure customer expectations are met.

Trained new employees in forklift use and administered forklift certification to new hires.

Home Depot #6368 Milton, FL

Associate, Receiving Department January 2016-March 2016

Drove small forklift and assisted with arrangement and planning of received materials.

Utilized inventory control system in course of processing shipments.

Oliver’s Landscaping and Nursery Holt, FL

Crew Leader January 2013-September 2015

Promoted to crew lead within one year of hire, after exemplary performance in nursery and as sod-layer.

Met with owner and fellow co-lead every morning to draw up plan-of-attack for day’s work.

Operated heavy machinery, including skid-steer. Corrected drainage, regraded, and laid sod.

Responsible for overseeing loads/dispatches, and for driving company truck to jobsite.

Made high-level decisions regarding proper course of action when jobsite didn’t conform to specifications.

Periodically performed extra work beyond planned scope of job in order to ensure customer satisfaction.

SKILLS AND CERTIFICATIONS

Equipment/Machinery Computer Skills

Forklift (4 years) Microsoft Office Suite

Skid-Steer (2 years) RF Navigator Warehouse Management Software (2 years)

Heavy-duty Truck/Trailer Agility ERP

Interpersonal Other

Leadership Ability Customer Relations

Communicative Skills Functional Spanish

Team Player CPR-Certified

ADDITIONAL INFORMATION

Volunteer Work: Opelika Sportsplex-Volunteered at local YMCA-equivalent, helping new gym-goers get oriented and assisting with facility maintenance.

Education: High School Diploma—Baker High School, Baker, FL, 2011.

Eligibility: U.S. Citizen, eligible to work in any state.

Interests: Automotive restoration, weightlifting, stand-up comedy, building custom computers.

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