Versatile Caregiver & Customer Service Leader

Briniesha Giwa

Fort Worth, TX

Phone: 817-***-****

Email: *************@*****.***

PROFESSIONAL SUMMARY

Compassionate and dependable professional with over 10 years of experience in customer service, team leadership, cleaning services, warehouse operations, and home health/memory care. Known for excellent communication, patience, and the ability to support customers and residents with respect and professionalism. Food Handler Certified with a strong work ethic and open availability.

SKILLS

Customer Service & Client Support

Home Health & Memory Care Assistance

Communication & Active Listening

Personal Care & Daily Living Support

Cleaning, Safety & Sanitation

Time Management & Reliability

Teamwork & Independent Work

Problem Solving

WORK EXPERIENCE

Wendy’s – Fort Worth, TX

Assistant Manager / Team Member

• Provided friendly, professional customer service in a fast-paced environment

• Resolved customer concerns calmly and efficiently

• Supported daily operations, staff coordination, and cleanliness standards

• Handled cash transactions accurately

Pizza Hut – Arlington, TX

Manager

• Managed daily store operations and supervised staff

• Trained new employees and ensured high customer satisfaction

• Handled scheduling, inventory, and cash management

• Maintained a clean, safe, and organized work environment

Cleaning Services – Fort Worth, TX

Cleaner / Janitorial Staff

• Provided residential and commercial cleaning services

• Followed safety, sanitation, and quality standards

• Maintained clean and organized work areas

Warehouse Associate

• Over 5 years of experience loading, packing, and organizing inventory

• Followed safety procedures and met productivity goals

• Worked efficiently both independently and as part of a team

Home Health / Memory Care

Care Assistant

• Assisted residents with bathing, dressing, mobility, and daily activities

• Provided emotional support, companionship, and respectful care

• Maintained a safe, clean, and supportive living environment

• Followed care plans and facility guidelines

CERTIFICATIONS

Food Handler License

AVAILABILITY

Open availability

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