Operations-Focused Warehouse Professional with Forklift Experience

Kevin Baac

Schaumburg, IL **********@*****.***

SUMMARY

Proven track record in enhancing operational efficiency, demonstrated during tenure at Topy Precision Mfg., Inc. Skilled in leveraging forklift experience and exceptional customer service to streamline warehouse processes and improve client satisfaction. Adept at fostering teamwork and utilizing basic computer knowledge, excelling in fast-paced environments, and significantly contributing to company success.

SKILLS

Technical Skills: Forklift Operation, POS Systems, Basic MS Office Suite, Tableau Soft Skills: Customer Service, Communication, Quick Learning, Teamwork Industry Knowledge: Warehouse Operations, Retail Operations, Food Service, OSHA Safety Standards EXPERIENCE

Topy Precision Manufacturing Inc. Elk Grove Village, IL Shipping/Receiving Associate Feb. 2025 – present

− Execute inbound and outbound warehouse operations, including unloading, sorting, labeling, and packing

− Processing orders via the Edibar-RMS (Release Management System) program on the computer

− Working with the dispatcher to ensure orders are shipped out on time

− Overseeing the inventory to have an accurate count of our products Partners Personnel Des Plaines, IL

Warehouse Associate Apr. 2024 – Sep. 2024

– Operate computerized scanning equipment while maintaining OSHA and Hazardous Material compliance

– Ensure products meet quality standards and exceed customer expectations for delivery speed

– Maintain a clean, safe, and organized work environment while meeting productivity requirements Primark Schaumburg, IL

Retail Associate Sep. 2023 – Apr. 2024

– Process customer transactions and handle refunds while providing excellent customer service

– Recommend products based on customer needs and answer merchandise-related inquiries

– Maintain store organization and assist with inventory management Releaf – Mitsuwa Arlington Heights, IL

Barista Jun. 2021 – Mar. 2023

– Prepare and serve a wide range of beverages, including coffee, tea, and specialty drinks

– Provide customer service by greeting and assisting customers in a friendly and efficient manner

– Maintain cleanliness and organization of the workspace EDUCATION

Education

Elk Grove High School

Elk Grove Village, IL

High School Diploma 2021

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