Operations and Logistics Management Professional
Resume:
Sharlon Price
**** * ****** **********, ** 48111
*******.*****@********.***
Professional Profile
More than 18 years’ successful experience in management and support with recognized strengths in account maintenance, problem-solving, troubleshooting, mid-management support, and planning/implementing proactive procedures and systems to avoid problems from occurring.
Solid computer skills
Ability to Motivate, train and supervise employees
Microsoft Windows and Office Suites
Conduct Audits, variance analysis, control inventories
Professional Accomplishments
Automotive Industry
Logistics Management
Inventory Control
Reduced response times from 15 mins to 5mins
Reduced unanswered calls from 23% to 3.5%
Lead the largest POD team in Delivery Assurance with the largest customer base.
Service Industry
Supervisor to 120+ employees with a combined revenue of 4.4 million dollars
Obtained a full operations report of 98%
Received scores of 90% in Quality, Service and Cleanliness
Increased revenue by 1.7 million dollars
Increased customer retention by 17%
Received Certificate of Special Congressional Recognition from the United States Congress
Reduced Inventory Cost by 3.88% from 25.28 to 21.40 within 1 year
Work History
Present
Operations Management, Ascent on Demand, Belleville, MI
October 1, 2018
Provider Settlements Analyst, Ascent on Demand, Belleville, MI
October 24, 2017
Logistics Analyst, Ascent on Demand, Belleville, MI
December 24, 2014
Logistics Manager, Automotive Components, Plymouth, MI
April 14, 2012
Restaurant Manager, McDonalds, Redford, MI
Education
Computer Network Management
Westwood College Online
Denver, CO
[60 Credit Hours]
Business Accounting
Capital University/WCCCD
Associates Degree
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