Senior Loan Processor & Customer Relations Specialist
Resume:
TARA J. MAHLER
Williams, AZ 850046
**********@*****.***
SUMMARY OF QUALIFICATIONS
Proficient in Excel, Word, Power Point, order processing, mortgage loan processing, A/P and A/R, bookkeeping, call routing, contracts, scopes of work, negotiating and customer relations. Excellent communication and organization skills, team player, and work well with all levels of personnel.
Hardware:
Computer, Calculator, Word Processor, Fax, Copier, Printer, Scanner Software:
Operating Systems: MS Windows 95, 97, 98, 00, Vista and XP. MS DOS 6.22, Toast Integrated Financial: MS Office, MS Works, Quicken, M.Y.O.B, Lotus 123, QuickBooks Word Processing: MS Excel, MS Word, MS PowerPoint, Professional Write Other: Total Manager, Calyx, Energizer, RFMS, Datamark, Builder MT, Timberline Estimating and LIS, CORE, Empower WORK EXPERIENCE
Grand Canyon Brewery and Distillery, 10/13/2025-Present Bartender/Mixologist
Create and serve Grand Canyon Distillery spirits, offer great customer service and upsell our spirits, cash customers out using Toast system, clean and close out shifts on register.
LoanDepot Scottsdale, AZ 07/2017-09/11/2025
Senior Loan Processor
Process FHA,VA,Conventional, residential real estate loans: obtain and compile necessary documentation for submission of loan files to Underwriting. Ordering all required verifications and conduct follow up with the customer or internal contacts as needed. Review income and assets, tax returns and transcripts & preparee file for initial and final approval. Communicate and correspond with mortgage consultants, borrowers, title companies, brokers and other business partners regarding the status of the loan. Ensure accuracy and compliance with bank and/or regulatory requirements.
Union Bank Tempe, AZ 08/2016 – 07/2017
Affordable Lending Loan Processor
Process, FHA, Processing of residential real estate loans; obtain and compile necessary documentation for submission of loan files to Underwriting. Ordering all required verifications and conduct follow up with the customer or internal contacts as needed. Review income and assets, tax returns and transcripts & prepare file for Initial File Review and Final Approval Communicate and correspond with Mortgage Consultants, borrowers, title companies, brokers, and other business partners regarding the status of the loan, and update system notes
Ensure accuracy and compliance with Bank and/or regulatory requirements. Wells Fargo Home Mortgage Tempe, AZ/ Reno, NV 06/2010 – 08/2016 Mortgage Loan Processor/ MLS Lead/Lam1
Process HARP, FHA, VA and Conventional loans (purchases/refinances). Deal with title companies, Rels Direct and realtors regarding all aspects of loan processing and closing. Handle all aspects for processing including: ordering verifications, analyzing income and assets, submitting to underwriting, clearing prior to doc and funding conditions, ordering signed documents, and requesting funding. As a Lead over 12 processors I completed all reports on a daily basis such as the forecast, expired contacts, expiring rates and welcome calls. Extended rates as needed in the POP tool and scrubbed a pipe of 800 on a daily basis to keep our team on track to hit goal. As a Manager I have done all of the above and made our region number 1 in all areas. Century 21 All Star, REALTORS Tempe, AZ 12/2009 – 06/2010 Work directly with property management to list and lease current properties as well as acquire new properties. List properties for sale, do virtual tours and publish to all social sites as well as MLS. Show, sell and follow through with all paperwork and negotiations to closing. Work with buyers to purchase a home and follow through from the beginning negotiations to closing. K. Hovnanian Homes Mesa, AZ 1/2006 – 2/2009
Product Development Coordinator/Assistant Purchasing Manager/Purchasing Coordinator Manage specific trades in all aspects, including bid and negotiate community contracts, maintain community budgets, determine scopes of work for specific trades, assure adequate material and services are awarded, maintain trade files, audit contracts for adherence, manage cost drivers for trades and review and negotiate field changes. Maintain national and regional rebates w/ all qualifying suppliers. Research and issue purchase order for contractors. Work directly with the Product Manager to create landscape design and home design. Work with Landscape companies to coordinate the bids and installation of landscape. Work with architects EDUCATION
Graduate, Corona del Sol High School Tempe, AZ 1989 Licensed, Royal College of Beauty Mesa, AZ 1990
Licensed, Arizona School of Real Estate Gilbert, AZ 2009 - Inactive ACCOMPLISHMENTS
Award, Who’s Who Among American High School Students 1987-1989 Finalist, Miss American Coed Pageant 1989
Published, National Library of Poetry 1996, 2005
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