Customer-Focused Service Professional with Adaptability
Resume:
Anna Jones
Ankeny, IA *****
***********@*****.***
Professional Summary
I am a hardworking employee who strives to provide the upmost quality and respect for customers, colleagues and my company!
I am determined to provide the best service i can provide and met the customer expectations and make their experience as best as possible!
I will go above and beyond doing what i love.
I love working hard and fast paced or slow pace, i adjust to my surroundings and always find ways to improve in my work and myself. i am always looking for new learning opportunities and making progress. I strive to always do the best and nothing less.
Willing to relocate: Anywhere
Work Experience
Customer Service Representative
Costco Wholesale-West Des Moines, IA
October 2023 to August 2024
Computer work management
Customer service training
Taking phone calls
Managing schedules
Restocking
Organizing store
Providing product information
Process sales and returning products
Kindergarten Teacher Assistant
KinderCare Learning Centers-Ankeny, IA
March 2023 to August 2023
Preparing food
Taking care of children
Cleaning
computer work
Server/Cashier
Main Street Cafe and Bakery-Ankeny, IA
February 2022 to December 2022
Severing food
Money handling
Cleaning
Preparing food
Starbucks Barista
Hy-Vee, Inc.-Des Moines, IA
March 2021 to December 2021
Making coffee
Excessive cleaning
Money handling
Food preparation
Customer Service
Cashier
Hy-Vee, Inc.-Ankeny, IA
May 2019 to January 2020
Money handling
Customer service
Dropping tills
Bagging items
Computer systems
Education
High school diploma or GED
Connections Academy-Remote
Skills
• Restaurant experience
• Processing cash transactions
• Cash handling - Cash handling experience (3-5 years)
• Organizational skills
• Call center
• Employment & labor law
• Typing
• Managing budgets in a finance role - Largest budget managed in a finance role ($500,000-$1M)
• Courier
• Grocery store
• VPN
• Food service
• Windows
• Leadership
• Organizational budget management
• Delivery driver experience
• Fast casual experience
• Writing skills
• Basic math
• Assistant manager experience
• CRM software
• Administrative experience
• Analysis skills
• Multi-line phone systems
• Communication skills
• Computer skills
• Workday
• Help desk
• Team management
• GPS
• Retail management - Retail management experience (3-5 years)
• Packaging
• Project management
• Bar
• Phone etiquette
Certifications and Licenses
Food Handler Certification
Driver's License
Contact this candidate