Customer-Focused Service Professional with Security Experience
Resume:
Tyra Harrison (SHIFT)*st
Hello my name is Tyra Harrison
Orlando, FL 32809
**************@*****.***
Hello my name is Tyra Harrison and I am looking for an exciting new career in customer service. I love helping and putting a smile on customers face. I am a hard dedicated worker who’s looking for a long term career. If you are looking for a responsible, loyal, bubbly personality then I am what you are looking for.
Authorized to work in the US for any employer
Work Experience
Security Officer
Allied Universal
July 2021 to February 2022
Blue green Lost prevention consist of Answering incoming and outgoing calls for guests that are missing their belongings using Microsoft software to put in guests lost items or report any lost items at guests discretion observing and reporting any incidents throughout my post at all times Security Officer
New Era Protection Services - Orlando, FL
December 2020 to June 2021
My job duties are to sit at a security gate house answering calls from tenants and checking all identification of guests set to arrive on property. I am to report and protect the community while on my post
Security Officer
Arrow Security Inc - Orlando, FL
August 2020 to December 2020
Observing and reporting 3 posts for Walgreens distribution center for majority of my shift which also consist of me filing reports every hour on the hour and doing outgoing calls to arrow’s dispatch team Call Center Representative/Customer Service
TTEC - Orlando, FL
February 2018 to July 2018
Answering incoming and out bound calls in a fast paced environment for health clients that are scheduling appointments or missing appointments as well as dealing with a variety of health insurance depending on the client at that time
Assistant Manager
Chevron Gas Station - Orlando, FL
October 2014 to March 2018
Manager-Rebecca
Phone-407-***-****
8103 s orange ave orlando fl 32809
My job duties were to open/close the store operating a cash register handling cash transactions and deposits using Microsoft software to perform All morning paperwork and vendor orders answering incoming and outgoing calls sorting and front facing the entire store making schedules for all employees and give excellent customer service
Cashier
Burlington Stores - Orlando, FL
September 2012 to January 2014
Manager-April
Phone-407-***-****
8204 s orange blossom trail orlando fl 32809
Operating a cash register while giving excellent customer service sorting clothes and performing Janitorial work for it was apart of the job at that time
Cashier
Firehouse Subs - Orlando, FL
October 2009 to October 2011
Manager-Derek
Phone-407-***-****
Welcoming guest serving guests and operating a cash register Education
High school diploma
October 2012
Skills
• Inventory
• Training
• Assistant Manager Experience
• Cash Handling
• Merchandising
• Customer Service
• Store Management Experience
• English
• Restaurant experience
• Food service
• Security
• Leadership
• Loss Prevention
• Typing
• Surveillance
• Management
• Supervising Experience
• Interviewing
• Organizational Skills
Certifications and Licenses
Class D Security License
Present
1. Class D license
Guard Card
First Aid Certification
October 2021 to October 2023
Assessments
Customer Focus & Orientation — Highly Proficient
May 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Security Guard Skills — Proficient
November 2020
Assessing risks, enforcing security standards, and handling complaints Full results: Proficient
Scheduling — Completed
December 2019
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Security license D
Safe Guard
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