HR & Operations Leader - Remote Team Expert
Resume:
Leonor Hannah
Garner
BAS Organizational Leadership
**** ********** *** ** *** 2106
Huntsville, AL 35806s
**********@*****.***
www.linkedin.com/in/hannah-g
arner-042892100
PROFESSIONAL SUMMARY
Results-driven HR and operations leader with extensive experience in team development, human resources management, organizational leadership, and operational oversight. Proven ability to lead teams of up to 60 members, manage high-volume financial operations, and improve employee engagement, retention, and performance. Adept in onboarding, compliance, budgeting, training development, and strategic execution. CORE COMPETENCIES
● Human Resources Management
● Talent Acquisition & Onboarding
● Team Leadership & Development
● Employee Retention & Engagement
● Budgeting & Financial Oversight
● OSHA, CDC & FDA Compliance
● Federal & State Employment Law Knowledge
● Payroll & Reporting (ADP)
● WellSky & Activated Insights
● Operations & Process Improvement
● Marketing & Social Media Oversight
PROFESSIONAL EXPERIENCE
HR Assistant Manager
Home Instead Senior Care – Huntsville, AL
May 2025 – February 2026
● Led HR team in achieving onboarding, retention, turnover, and employee satisfaction goals
● Screened resumes, conducted interviews, and onboarded new hires
● Investigated and followed up on employee incidents
● Ensured compliance with company policies and employment standards
● Utilized WellSky and Activated Insights platforms to monitor performance metrics
SKILLS
Microsoft Office
CPR Certified
AWARDS
Cum Laude Class of 2020 STC
Valedictorian, Summa Cum
Laude Class of 2024 Summit
International School of Ministry
Nugget of the Year Chick-fil-A
Pharr 2015
LANGUAGES
Fluent in English and Spanish
Intern
Time Square Church Summit Campus – Grantville, PA
August 2024 – February 2025
● Served as personal assistant to church leadership
● Organized church events and international missions trips
● Led volunteer teams across multiple projects
● Managed expense coding and financial documentation
● Coordinated visitor follow-up and engagement initiatives Administrative Director
SKYCamp – Grantville, PA
May 2024 – August 2024
● Oversaw camper enrollment and payment processing
● Managed counselor payroll, scheduling, and ADP reporting
● Developed budgets and monitored expenses
● Organized field trips and coordinated camp logistics Director / Co-General Manager / HR Manager
Chick-fil-A – McAllen & Pharr, TX
February 2014 – July 2022
● Led departments including HR, Marketing, Training, Drive-Thru Operations, and Guest Experience
● Supervised shifts of up to 35 team members and scheduled up to 60 employees weekly
● Managed daily sales volumes up to $35,000
● Conducted recruiting, interviewing, onboarding, and employee development
● Designed and improved training programs; trained teams at multiple locations under corporate supervision
● Oversaw social media strategy and executed community marketing events
● Developed and implemented labor budgets and profit-driven financial strategies
● Ensured strict compliance with OSHA, CDC, FDA, and corporate food safety regulations
● Directed restaurant-wide pandemic response protocols to maintain safety standards
● Achieved goals in labor percentage, check average, speed of service, and customer satisfaction
Sales Associate (Seasonal)
LOFT – McAllen, TX
May 2023 – August 2023
● Delivered high-quality customer service
● Maintained organized merchandising displays
● Supported store sales initiatives
Secretary / Receptionist (Seasonal)
Law Office of John David Franz – McAllen, TX
November 2013 – February 2014
● Managed front-desk operations
● Scheduled appointments and handled client communications
● Maintained organized legal documentation
EDUCATION
Bachelor of Applied Science in Organizational Leadership South Texas College – McAllen, TX
August 2015 – June 2020
Cum Laude
Diploma of Biblical Studies
Summit International School of Ministry – Grantville, PA August 2022 – April 2024
Valedictorian, Summa Cum Laude
VOLUNTEER EXPERIENCE
International Missions – Ukraine, Kenya, Uganda
● Taught English and provided business development guidance
● Supported local entrepreneurs with problem-solving strategies
● Led children’s programs and community worship initiatives
● Partnered with LifeShape and independent mission efforts Orchestra Director – H.O.P.E. Homeschool Group
2018 – 2019
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