Customer Service & Delivery Professional

Genique Bush

**** * ******** *****, *** Angeles, CA 90019 213-***-**** ********@*****.***

PROFESSIONAL SUMMARY / OBJECTIVE

In my years working in the customer service industry, I have gained much knowledge when it comes to social settings and how to adapt when working with other people. Always striving to make a comfortable and positive work environment for colleagues as well as making sure customers have a great experience. Having good social skills, being a hard worker who is efficient, punctual and having a positive attitude is the type of worker I am.

SKILLS

-Experience with customer service, good communication skills and a good listener, always work well with customers and fellow colleagues

-Detail oriented, a knack for getting the job done efficiently, being a quick learner and picking up new skills as well as developing current ones to be better

-Computer literate, knowledge on how to use technology like phones, tablets, computers and other devices

WORK EXPERIENCE

Delivery Driver

Circuit Ride, Culver City, CA 01/2023 - 05/2024

-Inform regular customers of new products or services and price changes.

-Arrange merchandise and sales promotion displays or issue sales promotion materials to customers.

-Review lists of dealers, customers, or station drops and load trucks.

Personal Shopper

Maple Bear, CA 11/2020 - 02/2022

-Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.

-Create or maintain database of customer accounts.

-Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods.

Package Handler

UPS, Los Angeles, CA 12/2019-02/2020

-Assemble, line, and pad cartons, crates, and containers, using hand tools.

-Obtain, move, and sort products, materials, containers, and orders, using hand tools.

-Load materials and products into package processing equipment.

EDUCATION AND PROFESSIONAL DEVELOPMENT

High School Diploma Century City High School, Century City, CA

Food Handlers Certificate

EFood Card.com, Los Angeles, CA

Professional Development Certificate of Completion

Chrysalis, Los Angeles, CA

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