Project Management Lead with Customer Focus
Resume:
Ramona Trujillo
Arvada, Colorado 80005
********@***.***
OBJECTIVE STATEMENT: Skilled leader/manager with project management and customer service acumen. Looking for a job that will challenge me and I can grow in the company.
SUMMARY OF SKILLS:
Meeting Coordination
New Company Integration
Project Management - Waterfall/Agile
Effective Team Member
Customer Service and Support
Construction Assistant – Residential
Operation Change
Mentor
Software Testing/Release/Design
Process documentation
ROI
Effective Communication
Continuous Improvement
Travel arrangement
Effective Multi-Task-er
Collaboration
Organize Meetings
Microsoft Project and Jira
Word, Excel, Power Point
Calendar management
Detail Oriented
Microsoft Teams
Trainer for various processes
Organization Skills
Assistant Project Manager
Leadership
Leadership Experience
Auto CAD
Weave
Presentation Skills
Quoting tools
Pulse/Ezy Vet
Time Management
AR and AP Billing
Work Experience:
Wardsworth Animal Hospital
Wheatridge, Co 80033
Receptionist and scheduling
08/2025 to 09/2025
Five Rings Financial
Littleton, Co 80127
Financial Specialist
03/2025 to Present
Midwest Trust – Trust Administrative Assistant
Boulder, CO 80302
Billing AP and AR
01/2023 to 10/2023
Client Facing Trust Administrative Duties
Scheduling of meeting and Managing data collection
Phones/Mail
Apple One – Temp. Agency
Englewood, CO
RES - Administrative Assistant
BI - Secretary
Lauth Investigations - Administrative Assistant
Broomfield October 2022
Gun Barrel November 2022
Boulder, CO December 202Orion
Registrar - Marketing
Arvada, CO 80005
Quoting
05/2022 to 09/2022
Project Scheduling
Credit/Re-bills
Process Documents
Epsilon/ Publicis – Sales Support
Arvada, CO 80003
Entering Contracts
10/2021 to 05/2022
Credit/Rebill
Process Documentation
Costco - Warehouse Associate
Westminster, CO 80021
Customer Checkout
06/2021 to 10/2021
Bakery
Security
Amazon - Associate
Thornton, CO
Fulfillment Associate
07/2019 to 01/2020
EDUCATION:
University of Colorado, Boulder, Colorado
Bachelors of Architecture and Environmental Design – May 1994
CERTIFICATES:
«“ISO 9000 Training” 01/1998 Sun U
«“Time Management and Personal Leadership” 10/1998 Sun U
«“Project Management Fundamentals” Skill Path 10/2000
«“Managing Interpersonal Relationships” 07/2000 Sun U
«“Problem Solving and Process Improvement,” 10/2001 Sun U
«“Managing for the future” 06/2001 Sun U
«“Presenting Globally” 11/2001 Sun U
«“Communicating Across Cultures” 08/2001 Sun U
«“Frontline Leadership” 01/2002 Sun U
«“Mastering Meetings” 02/2002 Sun U
«Project Management 2024 Denver University 07/2024
ON LINE COURSES:
RECOGNITION/AWARDS:
Nominated by peers for compliance with Sun's values leading to awards.
Received dinner as an award from sales for going above job standards 1998.
Nominated for "STARS" (Sun's Top Achievement Recognition Summit) 1999/2000.
Selected to go to "STARS" 2000 in Cancun Mexico (300 selected out of 40,000).
Nominated for "Sunrise" (Sales Recognition Summit) 1999/2000.
Selected for Employee of the Month for 12/1999.
Consistently received performance reviews well above average.
Received various rewards for the implementation of I-Planet 11/2002.
Global Stars award received for continued support of the
INTERESTS AND HOBBIES:
Crafts, card making, music, art, hiking, painting, Kick Boxing
On Jefferson County Board’s Autistic Group.
Contact this candidate