Accomplished Project Manager with Cross-Functional Leadership

Accomplished Project Manager with a strong record of leading cross-functional teams to deliver projects on time and within budget. Expert in strategic planning, execution, and advancing business goals. Noted for organizational strengths, clear communication, and a commitment to effective collaboration, risk management, and stakeholder engagement.

SKILLS

Project management

Graphic design

Positive and professional

Self-starter

Strong communication

Public relations

Social media management

EXPERIENCE

Visual Communication Specialist Fastsigns

Chesapeake, Virginia Feb 2025 - Present

Optimized customer satisfaction by efficiently resolving issues and implementing structured feedback mechanisms.

Oversaw and directed sales initiatives for both new and existing products and services, consistently achieving an average of $30,000 in individual monthly sales.

Coordinated and delivered approximately 20 detailed estimates on a weekly basis.

Managed the permitting process for signage installations across Virginia and North Carolina.

Project Manager Stratus Unlimited

Remote Aug 2023 - Jan 2025

Managed 10–25 projects simultaneously, ensuring deadlines and quality standards were met.

Led cross-functional teams and engaged external experts as needed.

Reduced installation costs by 10–15% through strategic initiatives.

Secured permits for nationwide sign installations, ensuring regulatory compliance.

Project Manager Oakhurst Signs

St. Petersburg, Florida Nov 2022 - Aug 2023

Managed 10–25 projects concurrently, ensuring on-time delivery and quality standards.

Coordinated cross-functional teams and outsourced specialized tasks when needed.

Implemented cost-saving measures, reducing installation expenses by 10–15%.

Served as site liaison, streamlining communication and resolving operational issues.

Obtained permits for local and national signage projects to ensure compliance.

Supported interior signage fabrication per project requirements.

Prepared detailed takeoffs for interior and exterior signage to guide project execution.

Operations Project Manager Access48

Largo, Florida Jan 2022 - Nov 2022

Oversaw project milestones and deliverables throughout all stages, including planning, development, quality assurance, and final review.

Directed projects with budgets ranging from $100 to $30,000, ensuring strict adherence to client specifications and fiscal requirements.

Provided assistance in the fabrication of a variety of signage, such as engraved signs and ADA-compliant signage, to support comprehensive project objectives and regulatory standards

Client Services Representative Image360

Tampa, Florida May 2021 - Nov 2021

Communicated product and service information to clients via telephone and email.

Processed orders and account cancellations efficiently.

Addressed and resolved customer concerns.

Documented all client interactions, including inquiries regarding products and ADA signage requirements, as well as complaints and resolutions.

Client Services Representative/Takeoff Specialist Vista System

Sarasota, Florida Mar 2017 - May 2021

Assisted field representatives by gathering and distributing relevant information.

Processed 40–60+ orders weekly from web and phone submissions.

Reviewed floorplans to recommend ADA-compliant signage solutions.

Created sample signage designs using Adobe Illustrator for takeoff packages.

Sales Manager (CSR)/Project Manager/Military Liaison Fastsigns

Fayetteville, North Carolina Jun 2009 - Feb 2017

Ensured high customer satisfaction and consistently upheld a 5-star Google rating through effective issue resolution.

Directed sales for new and existing products, averaging $30,000 in monthly sales.

Launched an internship program with the Academy of Finance at a local high school.

Secured permits and variances for local and federal projects.

Supported interior and exterior ADA signage package development.

Reviewed takeoffs for local and federal bid packages.

EDUCATION

Johnson and Wales University

Major: Criminal Justice

Minor: Graphic Design

Herzing University

Major: Computer Networking and eCommerce

MILITARY SERVICE

U,S. Navy,

Honorable Discharge

Dates of Service : July 18, 2001 – October 14, 2002

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