Administrative Assistant with 20+ Years of Experience

Carrie J. White

Charlotte, NC

704-***-****/********@**********.***

SUMMARY Administrative assistant with over 20 years’ experience performing data entry, front desk reception, office keeping and employee account and asset processing. Worked in a variety of environments with various software applications such Word, Excel and order entry systems.

RELEVANT Microsoft Office Windows 10 / 11

SOFTWARE Microsoft Teams ServiceNow ticket system

SKILLS Workday

SECRETARIAL Typing - 80 WPM

SKILLS 10-Key Data Entry – 15,000 kph

EXPERIENCE

Walmart Charlotte, NC

Specialist (Human Resources) 02/2019 – 06/2025

Processed new hires and job changes.

Communicate with hiring managers for information and corrections regarding employee hire dates, pay rates and other conflicting data.

Collected company assets from stores of terminated employees. Prepared FedEx shipments for returned equipment. Tracked in Excel and communicated to management.

Developed new process for company equipment retrieval and conducted team training on new process.

Allstate Concord, NC

Administrative Assistant 08/2016 – 09/2019

Assisted customer home inspections to complete repairs prior to policy termination.

Contact customers about non-payment

Worked with customers in completing forms to keep policies active.

Answered phones for the office and five other offices and assisted walk-in customers.

Helped customers to get additional discounts and maintain existing ones.

Created multiple forms in Excel and Word. Various other administrative assistant duties.

Office Team Charlotte, NC

Temporary assignments 01/2016 – 06/2016

Assigned to a variety of customers on a daily basis.

Dispatcher – assigned technicians to different customer sites or in-shop repairs/installation.

Administrative Assistant –

oAnswered multi-line phone.

oCreated multiple forms in Excel and Word.

oHandled time sheets, gas receipts, customers’ quotes and entered tickets that technicians turned in.

Other temporary assignments.

Organizations

Volunteer with USO, Charlotte, NC

Volunteer with Cabarrus (county) Visitor Bureau

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