Dynamic Front Desk and Customer Service Professional
Resume:
Experience
Concierge/Front Desk
The Village at Rancho Solano • Fairfield, CA
Provided exceptional front desk customer service to residents, staff, and relatives Trained new team members on front desk procedures and customer service protocols Enforced company policies, procedures, and safety standards to maintain a clean and safe environment Ensured high resident satisfaction through personalized service and attention to detail Cultivated strong relationships with residents, staff, and relatives to enhance community engagement Managed front desk operations efficiently to streamline processes and improve overall customer experience Fulfillment Associate
Target • Middletown, NY
11/2021 - 04/2022
Accurately asses and fill guest orders in a timely fashion. Have an intimate knowledge of store orginization and inventory. Proficiently managed order picking, fulfillment, inventory, and asset tracking processes Maintained excellent punctuality, customer service, and efficiency Barista and Cashier
Starbucks • Fishkill, NY
05/2018 - 05/2019
Memorized recipes to quickly and accurately complete customer orders Effectively communicated with each customer to provide a superb customer service experience Properly stocked all inventory
Maintained company standards of cleanliness and sanitation Demonstrated excellent time management skills
Handled cash transactions accurately and efficiently Cashier/Barista/Customer Service
The Coffee Bean Cafe • Baton Rouge, LA
08/2013 - 07/2017
Operate cash register to process customer transactions Prepare and serve beverages to customers
Handle customer inquiries and resolve issues
Maintain cleanliness of work area and equipment
Follow health and safety guidelines for food preparation and service Collaborate with team members to ensure efficient operations Skills
Customer service, Restaurant experience, Computer literacy, Communication skills, Guest services, Microsoft excel, Documentation review, Microsoft word, English, Food service, Time management Lindsey Smalls
****************@*****.*** / 225-***-**** / Alameda, CA Education
High school
Pear Blossom Private school • Baton Rouge
08/2015
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