Versatile Administrative Assistant with Medical Billing Experience
Resume:
Hazel Z. Charles
Blythe, CA 92225
************@*****.***
Relevant Professional Experience:
Currently, helping elderly neighbors by providing transportation for shopping or appointments as needed while I finish my schooling.
Assisted Living Certified Nurse Assistant duties included attending to personal needs, such as administering medication and assisting with personal hygiene.
Wisconsin Physician Services Insurance Company: Duties included meeting daily goals for processing electronic claims. Worked with military family claims under the DOD.
East Bay Call Center: Operator assisting catalog call-in customers. Received calls automatically from a cue. Worked under the close supervision of the team leader.
Assisted with the family business: Sam’s Mobile Service. Responsibilities included providing customer support, managing sales, and coordinating vehicle transportation.
Professional Profile:
Processed medical insurance claims with attention to detail, demonstrating reliability and competence to reassure potential employers of my dependability.
Provided attentive service, effectively meeting clients' needs and fostering positive relationships to showcase my strong interpersonal skills.
Collaborated with colleagues to deliver quality care, emphasizing my team-oriented mindset and commitment to shared goals. Verify the completeness and accuracy of all client data before each billing cycle.
Administrative Skills: Microsoft Office, MS Excel, MS Word, MS PowerPoint, Typing Speed 40-45 WPM, Ten Key; Medical Skills: Insurance Verification, Medical Billing, Medical Office Management, CPT & ICD-10 Coding, HIPAA Compliance, Medical Records Management.
Education:
Grace Theological Seminary / Master of Arts in Theological Studies (Currently Enrolled)
Grace Christian University / Bachelor's Degree in Management and Leadership
Ultimate Medical Academy / Associate of Science in Health Sciences with a focus on Medical Office & Billing Specialist
Electronic Medical Records (EMR/EHR) / Greenway Prime Suite EHR
Key Qualifications
* Insurance Verification & Reimbursement
* Medicare/Medicaid (MM) Payees
* Third-Party Payers * Medical Billing * Medical Office Management * Medical Administration
* Patient Registration * Medical Practice Management Systems
* CPT & ICD-10 Coding Introduction * Medical Terminology
* Medical Records Management for Billing * HIPAA Compliance
Volunteer Experience:
A people person with an outgoing personality and extraordinary people skills.
Served as a fun and energetic summer school teacher for children’s church and Vacation Bible School (VBS).
As a coffee house barista at our family church, I prepared assigned specialty beverages according to the suggested recipes and ensured a clean, friendly, and successful experience for every customer.
Hobbies:
Enjoying a variety of activities like reading, exploring art, gardening, biking, power walking, water aerobics, salsa dancing, solving puzzles, crafting, practicing Pilates, and also spending time cooking and baking.
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