Operations & Property Management Professional

Valentina Pavlov

Silverton, OR ***** +1-509-***-**** *********.***@*****.***

Professional Summary

To be a part of your team

Work Experience

Commercial Property Manager

Commercial Property Resources Salem, OR

July 2023 to Present

• Managed a portfolio of multiple commercial properties, ensuring optimal occupancy rates and tenant satisfaction

• Negotiated lease agreements with prospective tenants.

• Conducted regular property inspections to identify maintenance needs and ensure compliance with safety regulations

• Developed and maintained positive relationships with tenants through effective communication and prompt resolution of issues

• Collaborated with contractors and vendors to coordinate repairs, renovations, and preventive maintenance activities

• Managed tenant move-ins and move-outs, coordinating logistics such as key exchange, unit inspections, and security deposit refunds

• Maintained accurate records of all lease agreements, correspondence with tenants, maintenance requests, and financial transactions using property management software

• Responded promptly to emergency situations at properties including fire alarms or severe weather events; coordinated appropriate response actions

• Collaborated with leasing agents to market available spaces, conducting property tours and negotiating lease terms with prospective tenants

Self Employed

Postal Annex 116 Portland, OR

July 2017 to January 2023

Owner/Management

Payroll

Employee Management

Self Employed Owner

United States Postal Service Contract Station Spokane, WA February 2010 to March 2019

Owned and operated a USPS Contract Postal Unit.

Payroll

Employee management

Mortgage Loan Officer

W. Riverside Ave. Ste Spokane, WA

December 2011 to December 2013

Teller, Customer Service Rep, Mortgage Assistant

W. Riverside Ave. Ste Spokane, WA

January 2008 to April 2010

113, Spokane, WA 99201 509-***-****

Supervisor: Cindy Bocook, and Doug Beaudion

Date: January 2008 - April 2010

Title: Teller, Customer Service Rep, Mortgage Assistant Self-Employed - Paulsen Postal CPU

Residential Appraiser

Western Security Appraisals Valley, WA

August 2006 to October 2007

18109 E. Sprague Ave. Spokane Valley, WA. 99016, 509-***-**** Supervisor: Steve Munson

Date: 8/2006 - 10/2007

Title: Residential Appraiser

Inland Northwest Bank

Education

High school diploma, College Courses

Skills

Conflict management Banking Real estate vendor coordination Russian English QuickBooks Phone etiquette Loan officer experience Property management RETAIL SALES Management CUSTOMER SERVICE RECEPTIONIST Microsoft Excel Real estate administrative experience Attention to detail Cash handling ETIQUETTE Property leasing Tenant account reconciliation Property management tools Microsoft Outlook Microsoft Office Accounts Payable BOOK KEEPING

Languages

Russian - Fluent

Additional Information

Authorized to work in the US for any employer

SKILLS & ABILITIES

Adherence to high customer service standards, Excellent time management skills, Friendly nature, Organizational skills, Self-Motivation, High Stress Tolerant, Excellent multi-tasking ability, Book Keeping, Microsoft Outlook, Word and Excel, Exceptional telephone etiquette, Bilingual - English, Russian

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