Pharmacy Delivery Driver with Customer Focus
Resume:
Meaghan Kann
Lancaster, PA *****
************@*****.***
Professional Summary
Dedicated pharmacy delivery driver with 1 year of experience in efficiently delivering medications to 20-30 patients daily while ensuring compliance with pharmacy laws and safety protocols. Proven ability to manage delivery routes and provide excellent customer service. Skilled in utilizing pharmacy software and maintaining accurate patient records, contributing to effective medication management and patient satisfaction. Starting training in the pharmacy by filling medication, answering patient inquiries by phone and helping them to refill prescriptions. Beginning to learn data entry of prescriptions sent by doctors, and handling the front counter.
Authorized to work in the US for any employer
Work Experience
Pharmacy Delivery Driver
Union Community Care-Lancaster, PA
July 2025 to Present
• Delivering to 20-30 patients a day from two different pharmacy sites
• Managed delivery routes effectively to optimize efficiency and minimize fuel consumption
• Provided excellent customer service by addressing inquiries and concerns promptly
• Resolved delivery issues
• Reported any vehicle maintenance or repair needs promptly to the appropriate department
• Utilized GPS navigation systems or maps to determine optimal routes for deliveries
• Efficiently handled cash transactions when required for COD (Cash on Delivery) orders
• Delivered medications to patients in a timely and efficient manner
• Ensured the safe handling and transportation of medications
• Assisted pharmacists in accurately dispensing medications to patients, ensuring adherence to dosage instructions and safety protocols
• Maintained patient profiles and confidential records, updating information such as allergies, medical conditions, and current medications
• Operated computer systems to enter prescription information accurately into the pharmacy database system
• Assisted customers at the front counter by processing payments for prescriptions using cash registers or point-of-sale systems
• Managed incoming phone calls from patients or healthcare providers seeking information about medications or requesting prescription refills
• Maintained knowledge of current pharmacy laws, regulations, and industry best practices to ensure compliance with state and federal requirements
Delivery Driver
NAPA Auto Parts-Media, PA
January 2023 to July 2023
• Delivering parts to different shops/businesses that put in orders
• Dispatching drivers
• Ringing customers out
• Stocking the store/reorganizing
• Putting away the truck
Driver
IDEXX-Langhorne, PA
August 2020 to May 2021
• Drive route to veterinary clinics to pick up samples from box or receptionist
• Document the samples (count, enter info into company app)
• Drop off samples to the next driver
• Calls to dispatch, and clinics
Supervisor
Gertrude Hawk Chocolates-Springfield, PA
November 2018 to May 2019
-Ringing out customers
-Opening and closing the store
-Making products, and stickering
-Stocking, unloading the truck
Shift Leader
Dairy Queen/ Orange Julius-Camp Hill, PA
November 2014 to November 2015
-Cleaning and sanitizing the store.
-Handling cash and counting the drawers at the end of the night.
-Training new employees.
-Opening and closing the store.
-Preparing food, ice cream, and smoothies for customers.
-Customer service; handling customer complaints, and making sure their order is correct and that they are happy.
-Setting up the machines, and shutting them down.
Education
High school diploma
Skills
• Organizational skills
• Time management
• Driving
• Pharmacy software
• Microsoft Word
• Customer service
• Typing
• Front desk
• Microsoft Powerpoint
• Search engines
• Communication skills
• Detailing
Certifications and Licenses
Non-CDL Class C
Driver's License
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