Administrative Assistant & Office Coordinator Expert

Tina Tate

Galena, MO ***** +1-417-***-**** *******@*****.***

Professional Summary

Detail-oriented administrative professional with extensive experience in customer service, billing, scheduling, and office management. Skilled in computer documentation, handling payments, and effective communication across multiple channels. Proven ability to manage front desk operations and support municipal and private sector offices with accuracy and professionalism. Work Experience

Hamilton Ford

● Service Writer

● Schedule appointments, Check in appointments, answer call’s, transfer to whom they need, Send in warranty information

● Check out customers,

● Supervisor, Eric Madden 417-***-****

● April 28th-2025 to May19th-2026

Personal property deputy

Stone county collectors office Galena, MO

March2021 to July 2024

• Processed and distributed bills, received payments, and delivered customer service to streamline office operations • Answered and initiated customer calls, resolving inquiries efficiently to improve client satisfaction • Maintained accurate computer documentation, ensuring up-to-date records for all transactions • Facilitated face-to-face communication with customers, enhancing service experience and resolving issues promptly

Galena City Clerk

Galena City Hall Galena, MO

July 2024 to March 2025

Office Clerk

Branson Nantucket Branson, MO

March 2019 to March 2021

• Performed computer work and managed scheduling to optimize office efficiency

• Coordinated ordering processes, ensuring timely procurement of supplies

• Delivered customer service and handled inbound calls, resolving issues to support client satisfaction • Conducted clerical work, maintaining organized records and supporting daily operations Receptionist duties

Sumday Vacations Branson West, MO

May 2015 to December 2018

• Answered phones and emails, directing inquiries to appropriate departments for prompt resolution • Sent letters and communicated with clients, ensuring timely and accurate information delivery • Transferred calls efficiently, improving departmental workflow and client experience Education

All (GED)

Galena High School Galena, MO

May 1990

Skills

Social media management Accounting software Public Relations Front desk Time Management Clerical experience Data Entry Payment Processing Customer service Microsoft Word Document Management Microsoft Outlook Office experience Accounts receivable Recordkeeping Administrative experience Scheduling Front Desk Public relations Certifications and Licenses

Driver's License

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