Retail/Office Support Specialist with Customer Focus

DANA SMITH

Peoria, AZ ***** 1-831-***-**** *******@*****.*** WWW: Bold Profile

I would say my best quality is my stick to it til i conquer it...My worst quality is im shy until I get used to my work.

I feel that despite my disability...i would be a great asset to any company...I have a willingness to learn and I am personable and courteous.

* PHONE ETIQUETTE

* 37 WPM TYPING

* COMPUTER LITERATE

* TEAM PLAYER

* NEVER GIVE UP ATTITUDE

* CUSTOMER SERVICE IS KEY

Caregiver, 07/2014 - Current

Home – Peoria, AZ

• Assisted clients with activities of daily living, promoting independence and quality of life.

• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

• Assisted with dressing guidance, grooming, meal preparation, and medication reminders. Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

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Painter Prep, 03/2000 - 04/2005

Picasso Painting – Aptos, Calif

Assist on the ground Preperation for Painters...Visqueen...Generator.. Paint Spray machine...anything to do with prepping a job to be painted..inside or out. I injured my back lifting a generator..I imagine I injured an already injured back even more. Went on to have 2 failed back surgeries over 15 years. And was to have a 3rd..but decided not to. Seeking remote or work-from-home opportunities due to physical limitations. Assistant Mgr/ Cashier, 03/1998 - 10/2004

Gas a Mat Corp – Colorado (corp)

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Worked for Gas a Mat Corp...Cashiered mostly..gas station/ mini mart. Worked as an Assistant Manager on weekends. We had the cheapest fuel in town, multitasking was the norm. Was asked if I wanted to be manager. At that time I was going through divorce. Worked there through 5 managers. Enjoyed my regulars. Retail isn't for everyone; I enjoyed customer interaction 99% of the time. I overseen cash drawers, trained employees on daily routine, writing down gas totals on each pump, ordered fuel, opening store, closing duties. Sometimes working open to close. Reconciled cash for day, counting and readying bank deposits for Monday bank run. Checked on competitor fuel prices and relayed that back to Corporate.

Clerical/ Front Office, 01/1986 - 01/1998

Kendall Contractors,, Inc – 2550 Begonia Place

Executed front desk responsibilities, such as typing bids for prospective clients. Telephone and errands. Also from 1987 on I was a full time Mom while also working for our Company. Cashier/Deli, 01/1989 - 04/1989

Pixie Plaza Deli/ Seasonal – Rio Del Mar, Calif

• Greeted customers entering store and responded promptly to customer needs.

• Stocked, tagged and displayed merchandise as required.

• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

• Contributed to store success by maintaining high standards of cleanliness throughout the facility.

• Mentored new employees on cashier duties and best practices, improving overall staff performance. Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

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06/1978

Soquel High School. Some College - Soquel CA 95010 General Education, 06/1974

Del Mar Jr High - Santa Cruz, CA 95062

05/1972

Tiller Elementary - Tiller Oregon

EDUCATION

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