Office Manager and Billing Specialist Resume Title

Janis Wilson Carr

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Washington, DC 20002

*****.********@*****.***

Work Experience

*/*/****-*/**/2025 1 Axium LLC

**** ****** **** **

Suite 300

Beltsville, MD 20705

Title: Office Manager, Billing Specialist, Personnel Assistant, Human Resource:

Duties: Responsible for the day-to-day operation, including supervision of 10-20 employees including internal and external staff, and vendors. Coordination of work schedules conducted interviews for available positions, i.e., Registered Nurses, Nutritionist, Speech & Occupational Therapist, other Clinicians for various services offered. Checked references, performed background checks, prepared independent contracts for contractors, reviewed (HCA) Human Care Agreements/Contracts with accounting department, for clients receiving services under (DDS) Department of Disability Services and billed monthly to DDS. Other services are billed through Health Care Finance (HCFA) weekly. Reviewed all vendor invoices for accuracy for payment. Other duties, i.e., approve requests for office/company supplies, coordinated training, locate, rent and set-up conference space for training (including providing refreshments, lunches, etc.) Conducted yearly evaluations, Various other duties performed as needed.

Reported directly to CEO, Dr. Gwendolyn Kimbrough

Contact number: 202-***-****

Reason for Leaving: Undesirable Work Environment

10/14/2004-2006-2009-4/6/2018: U-Store Management (Now operating as U-Store Plus)

1611 Kent Street

Suite 800

Rosslyn, VA

Title: Senior Site Manager:

Duties: Responsible for the day-to-day operations of an 800-unit storage facility located in the District of Columbia. Provided exceptional customer service to a diverse population, Rent/Lease storage units/space, prepared monthly rental agreements, prepared monthly auction list, Responsible for maintaining an annual NOI of $1,000,000.00 or more consistently. Used tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Follow-up on any complaints

or problems a client may experience in a timely and professional fashion to ensure quality, storage experience. Coordinated all repairs, internal and external, interacted with contractors, ordered supplies, for site, attended monthly manager’s meeting. Always maintained a clean & safe facility. Reported directly to (GM) Michael Bellinger (retired)Contact number 703-276-800.

Reason for leaving: Career Change: Mental Health/Office Administration/Management

2006-2008: TLC Laser Eye Center, Rockville, MD

Title Surgical Consultant:

As a Surgical Consultant my role involved collaboration with surgical teams to enhance operational efficiencies and improve patient outcomes. Responsibilities included advising on surgical best practices, discussed payment options, provided pre- and post op instructions, scheduled surgery dates, processed payments, reconciled payments at the end of the day trained under the direction of the medical team on current laser technologies, effective communication with medical staff facilitated the implementation of innovative solutions tailored to patient care. . Demonstrated strong organizational skills to manage multiple projects simultaneously, ensuring alignment with regulatory standards and best practices.

Implemented innovative surgical best practices that improved operational efficiency and patient outcome

Assisted in the scheduling and processing of surgical procedures, and ensured all payments were accurately reconciled at the end of the day

Provided comprehensive pre-and-post-op instructions to patients, effectively enhancing patient care and recovery

Worked collaboratively with the surgical team to coordinate and manage multiple projects, ensuring all procedures complied with regulatory standards

Supervisor: Andrew Morgenstern

Manager: Todd Jameson

References provided upon request.

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