Customer Relations & Sales Professional (Immediate Availability)

Ammar Mohamed

Manila, PH 097******** ********@*****.***

Summary

A goal-oriented professional with an exceptional background in customers relations, B2B and client management. Equipped with a vast international exposure conducive to providing optimal support to clients and business partners alike. Known for possessing ample experience in closing deals and conflict management.

Experience

Conversion, Makati - Sales Representative. 2023 - 2025

• Perform the ultimate modeling in gathering information’s and use it to provide a service

• Understand the product survey service provided in a well knowledgably way

• Sales presentation for potential clients by meeting the specific needs, interest with accuracy & time wise

• Building and establishing a good healthy relationship for long term by providing an excellent service

• Understand the needs of clients, identify and engage with clients

• Meeting sales targets by reach the company quality standard

• participate in training and developments and enhancements programs IHG, Makati - Quality Evaluator Training Program. 2023 March – September

• Evaluating products, services, or processes against established quality standards and requirements

• Identifying and documenting defects, errors, and inconsistencies in products or processes

• Performing tests and monitoring processes to ensure they meet quality standards

• Maintaining detailed records of test results, defects, and quality issues

• Communicating findings and recommendations to relevant stakeholders

• Identifying areas for improvement in processes and procedures to enhance quality

• Ensuring adherence to relevant regulations, standards, and industry best practices United Arab Emirates Embassy, Taguig - Special Consular Affairs. 2021 - 2023

• Provided Emergency Citizen Services including Protection and Welfare.

• Partook in fraud prevention cases

• Arranged and executed Correspondence and Outreach duties

• Improved diplomatic affairs aimed at improving bond between the two nations

• Played a vital role in the execution of various responsibilities: Federal Benefits, Visa Services, Human Trafficking Prevention, LPR Services, evacuations and more. MRC Promotion & Management Inc, Malate - Executive Manager. 2015 - 2020

• Managed Customer Relations

• Conducted Employees Performance Reviews

• Addressed high-priority customers through calls and emails.

• Developed workplace strategy to improve productivity and efficiency

• Monitored internal budget and report patterns

• Oversaw marketing strategies and sales outcomes

Khalid & Eskada, Las Pinas - Marketing Assistant. 2014 - 2019

• Developed brand awareness strategies

• Created advertising & promotional activities, events and programs

• Provided customer relation strategies and mitigated potential business partnerships

• Ensured proper Database management & Data Capturing

• Supervised social media and content production

Royal Embassy of Saudi Arabia., Makati - Secretary. 2012 - 2014

• Coordinated and organized meetings, functions & events.

• Assumed the preparation of governmental documentation, MOM and agenda as required

• Provided logistics and travel solution as part of the delegate hospitality responsibilities

• Developed workplace strategy to improve productivity and efficiency

• Corresponded with government officials, counterparts and foreign departments. Education

UB University / Lyceum University DDM Doctor of Dental Medicine - 2012 Skills

• Cross-Functional Leadership

• Effective Communication

• Marketing & Sales Strategies

• Time Management

• Customer Relations

Languages

• Arabic

• English

• Tagalog

Contact this candidate