Guest Relations Executive Candidate with Hospitality Experience

ROSY RAJAN NADAR

Email: *************@*****.*** Ph. No: +91-797*******.

CAREER OBJECTIVE

To secure a challenging position in the field of Bachelor of Arts that allow me to utilize my Knowledge, enhance my capabilities & give me ample opportunities in the world of globalization. EDUCATIONAL QUALIFICATION

QUALIFICATION INSTITUTION PERCENTAGE YEAR UNIVERSITY SSC

SRI KALGIDHAR

MISSION HIGH

SCHOOL

50.76% 2009 - 2010 MAHARASHTRA

BOARD

HSC SRINIWAS

BHAGARKA

COLLAGE OF

ARTS,SCIENCE

AND COMMERCE

56.33% 2011 - 2012 MUMBAI

UNIVERSITY

TYBA PERMESHWARI

TIBREWALA

JUHU COLLAGE

OF

ARTS,SCIENCE

AND COMMERCE.

Grade C 2014 - 2015 MUMBAI

UNIVERSITY

STRENGHTS

● Quick in learning and creative thinking.

● Good in handling guests

● Team facilitator and hard worker.

AREA OF INTEREST

• HOSPITALITY MANAGEMENT

• FRONT OFFICE

BACHLOR OF ARTS FROM UNIVERSITY OF MUMBAI MAJOR SUJECTS GEOGRAPHY PSYCHOLOGY CO-CURRICULAR ACTIVITES

Basic knowledge of computer,

MS EXCEL, MSPOWER POINT, MSWORD, INTERNET, EMAIL AND ETC.

●Attended 7 day “Training camp” of NSS (National Service Scheme)

●NSS {NATIONAL SERVICE SCHEME} COURSE FOR 1 YEAR.

WORK EXPERIENCE

Designation: RODAS (AN ECOTEL HOTEL)

THE HALLMARK OF ENVIRONMENTALLY SENSITIVE HOTEL

[WORKED AS F AND B HOSTESS]

Industry: Hospitality

Location: Mumbai, India

Duration: March 2015 to August 2015

Roles& Responsibilities:

● Taking phone calls for reservation of tables

● Attending the guest from the first entry to the last exit

● Giving guest the revert mail of thanking them for visiting our hotel

● And looking after the order should reach on time to the guest WORK EXPERIENCE

OMGS MARTICULATION SCHOOL [

(Worked as in Hindi, English, Personality Development Teacher) Industry: Education

Location:MADURAI,TAMILNADU

Duration:October 2015 to July 2016

Roles & Responsibilities:

● Training for the Grooming, Public speaking, Self-confident sessions

● Assessing required skills required for students

● Assessing and reporting safety hazards associated with Students. WORK EXPERIENCE

INTERNATIONAL AIRPORT

(WORKED AS GROUND STAFF IN CELEBI NAS DEDICATED

AIRLINES IS ETIHAD AIRWAYS)

Industry: Airlines Location: Mumbai, India

Duration: August 2016 to March 2018.

Roles & Responsibilities:

• Ticketing staff for Etihad airways.

• Checking of passport and visas.

• Issuing boarding pass and solving travelling related issues.

• Checking baggage’s for hazardous substances. learing passenger through immigration.

• Escorting the passengers till the aircraft.

WORK EXPERIENCE

MAHINDRA BUSINESS SOLUTIONS

(Worked As Holiday Advisor Customer Service)

Industry: Hospitality

Location: Mumbai, India

Duration: August 2020 to November 2021

Roles & Responsibilities:

Making reservation for the Guest.

Making Documentation of the reservation.

Handling customer queries.

Handling senior callback requests.

Caps score is 100%

Wow calls contest winner

WORK EXPERIENCE

INTERNATIONAL AIRPORT

(WORKED IN INDIGO AIRLINES)

Industry: Airlines Location: Mumbai, India

Duration: May 31/05/2022 to December 13/12/2022

Roles & Responsibilities:

• Ticketing staff for International/Domestic

• Checking of passport and visas.

• Issuing boarding pass and solving travelling related issues.

• Checking baggage’s for hazardous substances.

• Clearing passenger through immigration.

• Escorting the passengers till the aircraft.

• Also handling the supervisor quiries

• Rescheduling flight. And many more….

WORK EXPERIENC

CARNIVAL SUPPORT SERVICES INDIA PVT.LTD.

(WORKED IN P & O CRUISES)

Industry: Marine Line

Location: Mumbai, India

Work Place : London Southampton

Duration: May 2023 Till Jan 2024 (completed 1st contract successfully) WORK EXPERIENCE

CARNIVAL SUPPORT SERVICES INDIA PVT.LTD.

(WORKED IN P & O CRUISES)

Industry : Marine Line

Location: Mumbai, India

Work Place : London Southampton

Duration: March 2024 Till February 2025 (completed 2nd contract successfully) CO-CURRICULAR ACTIVITIES

● Won 1st price in intercollege drawing competition.

● Won 3rd price in Elementary drawing competition ( District )

● A Member of NSS in our college.

● Had been a coordinator for various events in the college for 3 years. PERSONAL PROFILE

Father’s Name : Rajan Nadar

Address : ROOM NO . 5,BAMANPURI VILLAGE,MATHEW CHAWL,J.B.NAGAR, ANDHERI (EAST),MUMBAI : 400059.

Date of Birth : 16.12.1992

Gender : Female

Nationality :Indian

Languages known :Tamil, English, Hindi, Marathi

Place: Mumbai ( India )

Date: Rosy Rajan Nadar

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