Bilingual Customer Service & Retail Associate

Laysha Nicol Rodriguez Santana

Reading, Pennsylvania

Phone: 484-***-****

Email: *********@*****.***

Professional Summary

Bilingual customer service professional (Spanish/English) with experience in retail, food service, and warehouse environments. Skilled in assisting customers, handling cash transactions, maintaining organized workspaces, and working efficiently in fast paced team settings.

Work Experience

Cashier – McDonald’s

Handled customer orders, processed cash and card payments, maintained clean work areas, and provided friendly customer service.

Cashier – Burger King

Assisted customers with orders, operated cash register, and ensured fast and accurate service during busy hours.

Warehouse Associate – Amazon

Picked, packed, and organized products in a warehouse environment while meeting productivity and safety standards.

Sales Associate – Kohl’s

Assisted customers on the sales floor, organized merchandise, and supported store operations to create a positive shopping experience.

Skills

Customer Service

Cash Handling & POS Systems

Retail & Warehouse Operations

Teamwork in Fast Paced Environments

Bilingual: Spanish & English

Education

GED

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