TROY THOMAS
Washington, DC ***** 202-***-**** ******@*****.***
Certifications & Core Skills
Certifications Core Skills
CompTIA Security (2024–2027)
CompTIA A+ (2024–2027)
PMP (2024–2027)
Cyber Threat Hunting Certificate (2025)
Access & Identity Management
System Hardening
Endpoint & System Security
Security Policies & SOPs
Permissions Auditing
Risk Mitigation
Vulnerability Coordination
Technical Documentation
Professional Summary
Security driven IT professional specializing in access control, system hardening, cybersecurity policies, and secure operations. Experienced in implementing security controls, reducing risk, and optimizing system reliability with strong problem solving and documentation skills.
Professional Experience
IT & Security Manager / Co-Owner
Transcending Heights LLC — Charlotte, NC 2021 – Present
• Lead access control administration, user provisioning, and permission audits.
• Implement secure configurations and system hardening measures.
• Conduct regular security checks and coordinate remediation efforts.
• Develop cybersecurity policies, procedures, and documentation.
• Oversee endpoint security troubleshooting and risk reduction activities. Senior Operations Manager / IT Lead
Conspec Contracting, LLC — Washington, DC 1996 – Present
• Installed and secured enterprise hardware, software, and networks.
• Coordinated secure system configurations and maintenance schedules.
• Conducted risk assessments and ensured regulatory compliance.
• Managed configuration baselines and access control documentation. Telecommunications Technician
Washington, DC 1998 – 2000
• Installed and supported secure ADSL, Litspan, SONET, and fiber systems.
• Resolved outages and improved uptime by 50%.
• Installed Cat5/6/Fiber cabling following strict standards. Facilities Specialist
Hearts & Home for Youth — Silver Spring, MD 2000 – 2005
• Managed multi site operations with focus on access control and safety.
• Coordinated secure facility upgrades with government agencies. Facilities Coordinator
Family Healthcare — Alexandria, VA 1997 – 1998
• Managed secure scheduling and phone systems.
• Coordinated building access procedures and documentation. Education
Associate of Arts, General Studies — Strayer University, Washington, DC High School Diploma — Spingarn Senior High School, Washington, DC Additional Training
• Stormwater Management
• Hazardous Materials Handling
• Green Cleaning Certification
• Lead Paint Safety
• Bloodborne Pathogens
• First Aid
• Respiratory & Fall Protection
• Hand/Power Tools
• Ladder Safety