Versatile Customer Service & Event Host Professional
Resume:
Chantell Moss
Redford, MI *****
**************@*****.***
Professional Summary
1. Urban air- I did many different things ans was trained for many different positions. My main one’s being a party host and a cashier. Where I learned good customer service skills and quick critical problem solving.
2. Footlocker- I was a team member, I went to the back checking the skew number and brought the shoe size out for people to try and buy. This job helped me better my customer service skills. But as well as taught me adaptability because the environment was a fast past one, and as well as time management. Because you had to be quick when getting the shoes out to people. I got experience with working with a POS system and being a cashier while working here. It taught me fast pace environment. 3. Launch- This is another entertainment park, this job taught me teamwork giving I was another party host here, as well as helped me improve my time management. Giving people only have a certain amount of time in the room, and you have to fit many things such as ( food time, singing happy birthday, opening gifts, etc.) All while there’s still activities outside the room that has to be done at a specific time as well. I worked here for 2 years, while working at other places. 4.Kids empire- Another very good entertainment park, where I basically did the same thing as urban air and launch, being a party host and a cashier. Got more experience with a POS system and working with kids as well.
5. IXL learning Center - I helped plate breakfast for the kids to eat, after they get done eating. I cleaned their hands and put their plates and cups away. As well as cleaned off the table where they are at and sweep as well. I helped put the kids to sleep when it’s nap time, change their diapers, pull ups, and take them to the bathroom for potty time . Give them lunch and snack and repeat the same as breakfast. Read them books during circle time, play with them when they are playing with toys. Read stories to the children age related books, help with lessons and plan activists such as art. Etc. Side note : I’ve never been fired or (terminated) from any of my jobs. I still work at times when I’m needed at some of these places. While at others they were seasonal hires, or summer jobs. I take a job very serious ensuring I am on time and ready to work with a positive attitude. Authorized to work in the US for any employer.
Authorized to work in the US for any employer
Work Experience
Sales Associate
Footlocker-Dearborn-MI
January 2024 to September 2024
I was a seasonal employee, I sold shoes, referred my friends from school to come in and buy shoes during the back to school season, went to the back and got the shoes people needed in the size they asked for. Urban air-Livonia, MI
March 2023 to January 2024
At my job, I was a party host, there for I was there to greet parents, I set up the party, and got them refills on their drinks, was pretty much there to take the stress off of them. Help watch the kids, just was there. Aside from that I worked the front of house at the cafe, made drinks, food, grabbed things and ran customers up.
Infant, Toddler, &. Preschool assistant Teacher
IXL Learning Center-Southfield, MI
I helped plate breakfast for the kids to eat, after they get done eating. I cleaned their hands and put their plates and cups away. As well as cleaned off the table where they are at and sweep as well. I helped put the kids to sleep when it’s nap time, change their diapers, pull ups, and take them to the bathroom for potty time . Give them lunch and snack and repeat the same as breakfast. Read them books during circle time, play with them when they are playing with toys. Etc. Team Member
KIDS EMPIRE-Farmington Hills, MI
Education
Sonography (College)
Oakland University
September 2025 to Present
High school
Lee M. Thurston High School-Redford, MI
I cheered all four years of high school, I was the captain my senior year. Did track all 4 years and was captain of my track team as well. I was class president twice, once in the 10th grade and lastly my senior year. Straight A student, honor roll student, graduated and got my high school diploma. Upper secondary education
High school diploma or GED
Skills
Working with students with special education needs Sales Computer skills Customer data entry Sales lead qualification Cash register Hospitality Food handling Childcare Relationship building Filing Cash management Work ethic Camp Clean workspace maintenance Community care (work setting) Stocking Time management (4 years) Lesson planning Computer operation Outdoor work Teamwork Childhood development Gymnastics Food industry Team management Retail math Kitchen experience Communication skills Food safety Clerical experience Interpersonal communication Host/Hostess Serving Computer literacy Mobile devices Task prioritization Multitasking Customer communication Preschool experience Classroom Teaching Classroom experience Customer support Basic math Guest relations Experience with children Nannying Phone communication Gardening Strategic management Sanitation procedures Retail sales Caregiving Attendance data entry POS Data entry Multi-line phone systems Administrative experience Sports coaching Product demos Financial reporting software Baking Phone inquiries Curriculum design Shift management Food service First aid Handling customer inquiries Phone etiquette Sales transaction processing Customer service Staff training Time management CPR Front desk - Front desk experience
(1-2 years) POS systems Leadership Cooking Writing skills Toddler care Guest services Bookkeeping Waitress Organizational skills Attention to detail Greeting customers Cash handling Infant care Client interaction via phone calls Restaurant experience Critical thinking Problem-solving
Languages
• English
Certifications and Licenses
Basic First Aid certificate, Any valid issuer for CA CPR Certification
Basic First Aid certificate, Any valid issuer for US
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