SHANNA CROXTON
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Experienced Sorting Associate with background in streamlining sorting procedures for efficiency. Strong organizational skills coupled with keen eye for detail ensure consistent accuracy in sorting and categorizing items. Notable ability to adapt to changing work environments while maintaining high levels of productivity. Proven track record in previous roles improving workflow and reducing misplaced items through innovative strategies.
• Package sorting
• Material handling
• Inventory monitoring
• Equipment operation
10/2025 to Current
RESERVE STAFFING NETWORK
McDonough, GA
Sorting Associate
• Sorted incoming packages by size, weight, and destination.
• Operated material handling equipment to transport goods efficiently.
• Maintained cleanliness and organization of sorting areas daily.
• Inspected packages for damage and reported discrepancies promptly.
• Collaborated with team members to streamline sorting processes.
• Assisted in training new associates on sorting procedures and equipment usage.
• Followed safety guidelines to ensure a secure work environment.
• Monitored inventory levels and restocked supplies as needed.
• Scanned barcodes on packages to verify item numbers and locations.
• Verified that all products were properly labeled before being placed in storage bins.
• Processed customer orders by selecting appropriate items from stock and placing them in packaging for shipping.
• Rearranged misplaced items back to their proper areas within the warehouse.
• Monitored quantity of stock on hand and checked for accuracy against records.
• Maintained an accurate record of all goods received, stored, shipped, returned, or disposed of.
• Reported any discrepancies with product labels or descriptions immediately to management.
• Operated pallet jacks to move heavy boxes across warehouse floor.
• Performed regular maintenance checks on sorting equipment such as conveyor belts and scanners.
• Ensured quality standards were met when sorting products into categories or sections. 02/2021 to 07/2024
BECTON DICKINSON
Covington, GA
Warehouse Worker
• Followed safety protocols and procedures to minimize workplace hazards.
• Assisted team members with training on equipment and safety practices.
• Collaborated with colleagues to streamline workflow and improve efficiency.
• Prepared and completed warehouse orders for delivery or pickup according to schedule.
• Used pallet jacks to move items to and from warehouse locations.
• Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
• Packaged items carefully using protective materials like bubble wrap or foam sheets.
• Operated scanners, computers, and other equipment to track orders.
• Preserved safe work environment by maintaining clean workstations and pallet area.
• Followed established guidelines for picking orders accurately.
• Inspected damaged goods prior to disposal or return to vendor.
• Maintained cleanliness and organization of warehouse space daily. 04/2022 to 02/2023
KROGER
Lithonia, GA
Overnight Stocker
• Stocked shelves efficiently during overnight shifts to maintain product availability. SUMMARY
SKILLS
EXPERIENCE
• Organized inventory and ensured accurate item placement for easy access.
• Assisted in receiving shipments and checking for product accuracy and quality.
• Monitored inventory levels and reported discrepancies to management promptly.
• Organized shelves, racks and bins to ensure product availability.
• Removed product from boxes and placed on shelves according to merchandising guidelines.
• Received and stocked merchandise in a timely manner.
• Picked up boxes and related trash from sales floor.
• Checked shelves in department to determine replenishment needs.
• Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
• Maintained cleanliness of work area by sweeping, dusting and disposing of trash.
• Assessed floor displays to restock merchandise.
• Restocked shelves according to plan-o-grams set up by management team. Provided excellent customer service when assisting customers in finding desired items or answering questions about products or services offered.
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• Adhered strictly to safety regulations while handling heavy equipment such as forklifts and pallet jacks.
• Checked expiration dates on all food items to ensure quality control standards were met.
• Used proper case cutting techniques to cut and sort stock loads.
• Followed proper procedure when dealing with hazardous materials such as chemicals or cleaning supplies. 01/2016 to 02/2018
WALMART
Lithonia, GA
Customer Service Representative
• Assisted customers with product inquiries and service issues.
• Processed transactions accurately using point-of-sale system.
• Resolved customer complaints through effective communication and problem-solving.
• Collaborated with team members to ensure efficient store operations.
• Managed inventory levels by restocking shelves and organizing products.
• Trained new staff on customer service procedures and company policies.
• Answered customer inquiries and provided accurate information regarding products and services.
• Provided excellent customer service to resolve customer complaints in a timely manner.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations. CNA: HEALTH AND WELLNESS
Atlanta Job Crop, Atlanta, GA
EDUCATION AND TRAINING