Customer Support-Oriented Sales Professional

NWIGWE CHIBUZO UGONNA

Address: ** ****** *** ****** ****** Oworonshoki

Email: ********@*****.***

Tel: 080********

EMPLOYMENT OBJECTIVE*

To drive sales growth and exceed revenue targets by leveraging strong interpersonal skills, customer focused service, and effective administrative expertise, ensuring the organization’s goals are achieved through diligent performance.

PROFESSIONAL ATTRIBUTES

- Outstanding interpersonal and persuasive sales skills.

- Excellent in general administration and personal management.

- Proficient in Microsoft Word & computerized environment for sales reporting.

- Strong ability to instruct, tutor, and motivate customers and team members.

- Passionate, precise, and results oriented in sales duties.

PERSONAL DATA

Marital Status: Married

Nationality: Nigerian

State of Origin: Imo State

Local Govt. Area: Mbano

Date of Birth: 6th October

Sex: Female

EDUCATIONAL QUALIFICATION

- Imo State University, Owerri — B.C. Education (2002 2006)

- Obazu Girls’ Secondary School — SSCE (1994 2000)

- Orji Town Primary School — First School Leaving Certificate (1990 1994)

PROFESSIONAL TRAINING

- Administrative Training for Administrative Department (SURE_P) – 2014

- Capacity Building in work place (Lady Helen Child Health Foundation) – 2021

- Customer Care Representative (De Expendious Services) – 2025

- Human Resource Management Program (De Expendious Services) – 2025

WORK EXPERIENCE

Sales Representative/ Customer support

Hotwok

March 2026 – Present

- Manage sales pipeline and achieve monthly targets.

- Provide excellent customer service and product knowledge.

- Prepare sales reports using Microsoft tools.

Civic Education Teacher

His Glory Plus College

Jan 2023 – Feb 2026

- Developed interpersonal skills in client engagement.

- Managed administrative duties and student records.

Human Resources Specialist (Volunteer)

Peace360 Initiative

Aug 2024 – Present

- Applied HR principles to improve customer relations.

Volunteer Assistant

Lady Helen Child Health Foundation, Lagos

2021 2022

- Assisted in administrative and customer care projects.

KEY SALES COMPETENCIES

- Customer relationship management & needs analysis.

- Sales strategy execution and target achievement.

- Effective communication & negotiation skills.

- Data driven sales reporting and forecasting.

ADMINISTRATOR / CUSTOMER CARE SUPPORT

Focused on delivering high quality service, handling inquiries, and ensuring client satisfaction to drive sales conversions.

Refree

Nwigwe Theophilus

CEO

Etekete Nigeria Enterprises

Contact this candidate