Hardworking Learner with Customer Service Focus
Resume:
KIMESHA LYNCH
Norwood District, Montego Bay P.O
St. James, Jamaica
**************@*****.***
OBJECTIVE
To achieve set goals and targets, I am highly motivated and driven to be dependable respected representative who is set to achieve set goals and targets. I am highly motivated and driven promoting positive outcomes. Dedicated to exceeding expectations and leading the team to success. Trained in document review, working with internal and external parties and independently resolving routine and challenging concerns. Passionate about ensuring long-term customer satisfaction by providing exceptional service and support.
Skills
*Flexible scheduling
*Cheerful and Energetic
*Effective team player
*Creative problem solving
*Excellent multi-Tasked
*Superior organizing skills
*customer service
*Money handling abilities
*Team leadership
*communication
*Increased customer loyalty by providing outstanding service in response to questions, complaints and other issues.
*Provided excellent customer service by quickly resolving issues and responding to inquiries.
*Aided sales associates by providing knowledgeable assistance with a variety of solutions depending on the nature of the issues.
*kept customers happy by implementing forward-thinking strategies that focused on meeting their needs and resolving their concerns.
*Embraced the spotlight on customer service by cultivating a courteous and welcoming environment for visitors
*Spoke with customers about their(products/service) concerns and desires,quickly grasping issues and applying personal expertise and company procedures to resolve issues and increase business .
*Made recommendation for potential products / services by gathering customer information and analyzing customer needs.
*Maintained a courteous, friendly atmosphere for guests to improve overall satisfaction and customer service standards .
EXPERIENCE
Guardsman Limited 2024-2025
Security officer
Sangster’s International Airport
Teleperformance 2025-2026
Customer service representative
Freeport
EDUCATION
William knibb Memorial High School -2017-2022
Culloden Vocational Training Center-2023
AWARDS AND ACKNOWLEDGEMENTS
School Leaving Certificate *NCTEVET Certificate *Incentive
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