JOHN LENNON PONCHAOHAN
Auto Mechanic
+639*********/+639********* johnlennonponchaohan@gmailcom
Lamut, Ifugao, Philippines 08/01/1995
SUMMARY
Dedicated auto Mechanic with extensive experience at Proven ability to enhance vehicle performance and customer satisfaction through effective maintenance and repair strategies. Strong problem-solving skills and a commitment to safety ensure high-quality service delivery in fast- paced environments.
KEY ACHIEVEMENTS
Diagnostic Excellence: Successfully troubleshot and repaired 98% of complex engine, transmission, and
electrical issues that were previously unresolved by other technicians, cutting average repair time by 30%.
Performance & Efficiency: Tuned and upgraded vehicles to deliver up to 15% better fuel economy and 20% increased horsepower, while maintaining manufacturer warranty compliance.
Customer Satisfaction: "Increased customer satisfaction scores by 15% through clear, transparent communication of complex repairs
Efficiency & Productivity: Diagnosed mechanical issues using advanced diagnostic tools, reducing average repair time by 20%.
Cost Savings & Quality: Achieved a 98% first-time fix rate on complex repairs, minimizing repeat visits and customer complaints.
EDUCATION
Vocational Training in Automotive Servicing nc1-nc2 Ifugao Technological Institute Inc.
01/2012 – 03/2013 Ifugao, Philippines
LANGUAGES
English – Proficient
Filipino – Native
EXPERIENCE
Auto Mechanic
Hangdaan Auto Repair Shop
05/2014 – 09/2025 Lamut, Ifugao, Philippines
• Assisted in diagnosing mechanical issues using diagnostic tools and equipment
• Learned safety protocols and best practices in automotive repair environments
• Supported senior mechanics with routine maintenance tasks, including oil changes and tire rotations
• Developed familiarity with vehicle systems such as brakes, engines, and electrical components
• Observed and participated in troubleshooting procedures for various light vehicles
• Maintained cleanliness and organization of work areas to promote efficiency and safety
• Collaborated with team members to enhance workflow and improve service delivery times
• Engaged in continuous learning to stay updated on new technologies and repair techniques
• Supported team members in troubleshooting difficult automotive issues, fostering a collaborative work
environment
• Improved vehicle performance by conducting thorough diagnostics and identifying necessary repairs
• Enhanced customer satisfaction by consistently delivering high quality, timely maintenance services
• Safeguarded vehicle longevity by performing preventative maintenance tasks such as oil changes, tire rotations, and tune-ups
• Optimized shop workflow processes to minimize wait times while ensuring proper attention to detail during repairs
• Ensured safety compliance by adhering to strict guidelines for vehicle repairs and maintenance procedures
• Repaired and replaced worn and damaged components
• Read and followed technical documentation to complete accurate repairs
• Repaired brake, exhaust, electrical and other systems for domestic automotive brands
• Checked brake systems and determined need of pad replacement, disc turning or other maintenance
requirements
• Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles
• Delivered exceptional service experiences for clients through clear explanations of necessary repairs and providing options when available
SKILLS
Brake systems: Service disc/drum brakes, replace pads/rotors/shoes, bleed lines, adjust components
Fuel systems: Diagnose injectors/pumps, clean
carburetors, check fuel lines for leaks
Engine repair: Fix cooling systems, replace gaskets, service timing belts, diagnose misfires
Steering systems: Repair power steering pumps, align racks, replace tie rods/ball joints
Suspension systems: Install shocks/struts, replace springs/bushings, adjust ride height
Wheel alignment: Set camber/caster/toe angles, use alignment equipment, adjust specifications
Exhaust systems: Weld/mount pipes, replace
mufflers/catalytic converters, fix leaks
Basic/minor Electrical systems: Replace fuses/batteries, fix wiring issues, test sensors
Differential repair: Service gear oil, replace bearings, adjust backlash settings
Wheel rotation and balancing: Rotate tires per pattern, balance with weights, check runout
Transmission repair: Service automatic/manual units, replace filters, adjust clutches
Engine overhauling/rebuilds: Disassemble/reassemble engines, machine components, replace parts
Welding and fabrication: Fix/reinforce frames/unibody, repair, replace body panels, build custom exhausts/parts, restore classic cars
Changing oil: Drain/refill oil, replace filters, dispose of used oil properly
Vehicle inspections: Perform preventive maintenance checks, safety inspections, document findings
Repair planning: Assess damage, estimate time/costs, order parts, schedule work
Inspection skills: Use diagnostic tools, identify wear/damage, follow manufacturer guidelines
Parts replacement: Remove/install components correctly, ensure proper fitment
Hand and power tools: Operate wrenches, drills, grinders, diagnostic scopes safely
Replacing parts: Source correct parts, follow installation procedures, test functionality
Troubleshooting skills: Use process of elimination, read error codes, diagnose issues
Time management: Prioritize tasks, meet deadlines, allocate time per job
Problem solving: Find root causes, develop effective solutions, adapt to unexpected issues
Finish the task on time: Work efficiently, avoid delays, communicate progress if issues arise
Helpful with the team members: Assist colleagues, share knowledge, coordinate on complex jobs
More patience for the task: Take time to do work correctly, handle detailed jobs carefully