Executive Assistant & Office Manager Expert

GAY E. DONALDSON

EXECUTIVE ASSISTANT OFFICE MANAGER TRAVEL EXPERT QUICKBOOKS PROFESSIONAL

Education:

Wayne State University (Detroit) BA, English Literature, 1989

Professional Summary:

Dedicated administrative professional who performs at a high skill level for executives and all members of staff. Committed valuable team member by utilizing my technical and organizational experience.

AREAS OF EXPERTISE

Twenty-five plus years of experience working as Executive Assistant and Office Manager.

Accounts Receivable/Payable contact with corporate office; executed flow process of all vendor invoices and client payments; carried out payroll for temporary personnel.

Interacted with travel agent for Chrysler/Ford projects; implemented hotel and airfare arrangements for mass travel for large automotive show personnel.

Professional Background:

ENTECH STAFFING SOLUTIONS 5/2022 – Present

Detroit, MI

Support Specialist – DTE Energy, SouthEast Planning & Design

■ Support for major energy company in specialized services for customer service.

SOFTPATH SYSTEMS LLC 12/2019 – 4/2020

Atlanta, GA (Contractor for local company)

Office Administrator

■ Supported (2) Senior Vice Presidents and a Director of Client Services and provided technical and administrative support to staff members at a local automotive advertising company.

■ Expert in analysis and formatting of data in Excel spreadsheets.

AEROTEK STAFFING 3/2019 – 7/2019

Troy, MI

Administrative Assistant

■ Supported President and Vice President of Administration and provided technical and administrative support to staff members at a local engineering company.

■ Compiled and tracked hours for various DWDS water systems projects. ■Expert in editing and formatting engineering specifications.

■ SharePoint Administrative Assistant; uploaded presentations, documents and calendar appointments for large water project (GLWA) and related engineering entities, thereby freeing up VP for other administrative tasks.

HENRY FORD COLLEGE 5/2018 – 11/2018

Dearborn, MI

Library Associate I

■ Provided technical and administrative support Library Director, students and staff members in Eshleman Library at Henry Ford Community College for the Media Library and Circulation Desk. Translated G-Suite documents into MSWord format for upload to college dashboard.

■ Supervision and mentoring of Student Workers, expert knowledge of Dewey Decimal System, fines, money handling and count; MelCat circulation of book-to-book lending systems between Metro Detroit Public and University Libraries.

ENTECH STAFFING SOLUTIONS 10/2016 – 03/2017

Troy, MI

Temporary Administrative Assistant

■ Provided technical and administrative support to students and staff members in Eshleman Library at Henry Ford Community College for the Media Library and Circulation Desk.

■ Provided fill-in coverage for Circulation desk and monitored library.

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HAYES GRINDING SERVICE 9/2013 – 5/2015

Detroit, MI

Office Manager

■ Provided administrative support to President and Vice President.

■ Accounting services: accounts receivable, accounts payable, shipping and receiving in QuickBooks Premier 2013. Major recovery of monies owed to company as a result of collection efforts.

■ Responsible for providing sales support and services by coordinating delivery drivers’ routes and sales leads research.

NATIONAL ARAB AMERICAN MEDICAL ASSOCIATION 3/2008 – 10/2011

Birmingham, MI

Office Administrator

■ Provided administrative support to Executive Director and medical professionals as part of the association.

■ Responsible for all membership support practices in accordance with NAAMA's philosophy and mission; maintained member database, billing and handled member inquiries.

■ Planned coordinated and helped execute national and international NAAMA medical conventions; oversaw CME implementation for all chapter events and conventions in accordance with ACCME governance.

■ Acted as Webmaster for website, culminating in major savings for IT budget.

■ Utilized marketing strategies in organization's programs such as convention sponsorship, member recruitment, website design and NAAMA services.

Computer Skills:

In all positions, software utilized: Windows 11 – MSOffice: Outlook, Word, Excel, Access, PowerPoint, Visio, Project, MS Teams, SAP, MAXIMO.

Special projects utilized: SharePoint, QuickBooks Premier, Google Suite, ACT!, Lotus Notes, Photoshop Elements, MapInfo, Adobe InDesign, Dreamweaver, Constant Contact, CMS experience, Concur (travel management software). Expert Internet research experience and social media skills.

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