Infrastructure Modernization & Automation Architect

Damien Gibson

Infrastructure Modernization Identity & Endpoint Architecture Automation Engineer

Surprise, AZ 623-***-**** ************@*******.***

www.LinkedIn.com/in/DMG-TheAutomator

PROFESSIONAL SUMMARY

Senior Infrastructure and Security Engineer with nearly 20 years of experience modernizing enterprise IT environments across Active Directory, endpoint governance, automation engineering, and hybrid cloud ecosystems. Proven architect of multi-domain consolidation initiatives and large-scale policy transformation programs that reduce complexity, harden security posture, and enable scalable cloud adoption. Experienced in building custom automation tooling to operationalize governance at scale and translating technical risk into measurable business outcomes. Led end-to-end integration of new enterprise services and applications, coordinating infrastructure provisioning, security controls, identity configuration, and cross-functional dependencies to ensure seamless deployment into production environments.

PROFESSIONAL EXPERIENCE

Carlisle — Senior Systems Security Engineer

Phoenix, AZ 2025 – Present

Led enterprise-wide Active Directory modernization across four domains, consolidating 1,730+ Group Policy Objects into two standardized domains (~600 policies), eliminating redundancy and reducing policy sprawl by over 60% in key environments.

Designed and executed a structured three-phase consolidation framework:

• Phase 1: Low-risk policy consolidation based on OU, filtering, and delegation alignment

• Phase 2: Conflict and overlap remediation using structured matrix analysis

• Phase 3: Migration of compatible configurations to Microsoft Intune

Engineered a custom React-based GPO intelligence platform integrated with Gemini services to automate policy analysis, conflict visualization, and consolidation planning.

Built dynamic policy matrix engine exposing settings, values, targeted OUs, security filtering, and delegations to enable safe, data-driven policy merges.

Developed automated PowerShell generation workflows that:

• Created consolidated policies

• Disabled and quarantined superseded GPOs for rollback testing

• Greatly reduced operational risk during enforcement changes

Established governance model defining policy ownership, lifecycle management, and review cadence to prevent configuration drift.

Migrated compatible legacy GPO configurations to Microsoft Intune using Group Policy Analytics and Settings Catalog, advancing cloud-first endpoint strategy.

ReBath — Infrastructure Automation Engineer

Phoenix, AZ 2023 – 2025

Led enterprise identity modernization initiative, migrating from on-prem Active Directory to Azure AD / Entra ID architecture supporting 2,000+ distributed franchise locations, strengthening access governance and compliance posture.

Architected and executed enterprise telephony transformation from Avaya to Microsoft Teams Voice, consolidating communications infrastructure and reducing operational overhead.

Designed and deployed enterprise ServiceNow platform integrated with Intune, Azure, Salesforce, Jira, Splunk, and Microsoft 365, streamlining incident management, asset tracking, and cross-system automation.

Engineered custom PowerShell modules for Infrastructure and Service Desk teams, standardizing administrative workflows and increasing first-call resolution by 65%.

Implemented SharePoint Online and structured knowledge distribution frameworks to scale onboarding, franchise training, and documentation governance.

Integrated Intune, Azure Virtual Desktop, Salesforce, and Kronos to enable secure remote access, workforce automation, and centralized endpoint policy management across a geographically dispersed organization.

CoreCivic — Senior Business Systems Administrator

Nashville, TN 2021 – 2024

Strengthened operational governance within a highly regulated environment by formalizing change management controls and disaster recovery automation, improving audit readiness and reducing operational risk.

Managed enterprise infrastructure performance and security across multi-site environments, leveraging Splunk-driven observability to accelerate root cause analysis and improve system uptime.

Founded and led the Disaster Recovery Team, engineering automated recovery workflows using PowerShell and Terraform that reduced recovery time by 40% while maintaining NIST compliance alignment.

Directed enterprise mobility lifecycle strategy, overseeing secure deployment and governance of 20,000+ mobile and tablet devices with hardened access controls and policy enforcement.

Led digital modernization initiatives replacing legacy reporting and workflow systems with scalable solutions built on Crystal Reports, MS SQL, and Oracle platforms.

Established and chaired the Change Control Board (CCB), designing the Change Request Funnel and governance process to formalize risk assessment, approval workflows, and environment stability controls.

Provided Tier III technical leadership during multi-site launches, relocations, and facility transitions, ensuring infrastructure continuity and operational resilience.

Savers — Senior Business Systems Administrator

Bellevue, WA 2013 – 2021

Supported enterprise technology operations during rapid international expansion, scaling infrastructure from 70+ to 360+ retail locations across the U.S., Canada, and Australia.

Partnered with executive and operational leadership during the company’s digital transformation initiative, integrating emerging technologies to enhance customer experience and operational efficiency.

Led implementation and support of RFID-enabled inventory systems, enabling granular product-level data capture and improving pricing accuracy and operational visibility.

Contributed to innovation pilots including automated, self-service checkout concepts leveraging RFID and weight-based validation logic to reduce shrinkage and streamline customer transactions.

Founded and led the company’s Automation Committee, evolving it into a formalized cross-functional automation team that delivered measurable efficiency gains and returned over 200+ labor hours annually back to business operations.

Designed and deployed enterprise automation scripts (PowerShell) for patching, provisioning, and system cleanup, significantly increasing operational throughput across support teams.

Led and supported enterprise platform integrations including Kronos (workforce management), Salesforce (CRM), and Cornerstone (LMS), coordinating infrastructure provisioning, identity alignment, and cross-system data integrity.

Improved network resilience and store connectivity across international sites through proactive root-cause analysis and infrastructure standardization.

Microsoft — Senior Incubation Support Administrator

Redmond, WA 2010 – 2013

Selected to support incubation, beta stabilization, and global retail launch of Microsoft Intune and Office 365, partnering directly with product engineering teams and enterprise VIP customers during pre-release cycles.

Served as technical lead supporting enterprise beta partners (including Fortune 500 organizations such as PepsiCo), guiding deployments from initial provisioning through day-to-day operational validation in production-scale environments.

Acted as primary liaison between enterprise customers and engineering teams, triaging complex break-fix scenarios, translating real-world deployment feedback into actionable product insights, and accelerating stabilization prior to launch.

Led and mentored a team of support engineers, establishing escalation frameworks, quality standards, and knowledge-sharing processes to ensure launch readiness.

Authored and approved launch documentation and operational knowledge base content; contributed to formal go/no-go readiness assessments prior to global retail release.

Collaborated with PowerShell engineering teams during early cloud platform development to contribute to cmdlet and module refinement, strengthening automation capabilities within the emerging SaaS management ecosystem.

Early Career Experience

Starbucks Corporate Seattle, WA System Administrator 2008-2010

Panasonic Bothell, WA Desktop Support / System Administrator 2005-2008

TECHNICAL EXPERTISE

Identity & Endpoint Governance

Active Directory, Group Policy, Entra ID (Azure AD), Microsoft Intune, IAM, Zero Trust Architecture

Cloud & Infrastructure

Azure, AWS, Google Workspace, Microsoft 365, Windows Server (2008–2019), Linux, VMware, Hyper-V

Automation & DevOps

PowerShell, Python, Bash, Terraform, Jenkins, Azure DevOps, CI/CD, Infrastructure as Code, Git/GitHub

Monitoring & Security

Splunk, SolarWinds, Endpoint Protection, NIST Compliance, Disaster Recovery, Site Reliability

Data & Reporting

SQL Server, Oracle, MySQL, Crystal Reports, SSRS, Power BI, Tableau

Project & Governance

ITIL, Agile, Jira, MS Project, Change Management, Enterprise Documentation & Training

EDUCATION & CERTIFICATIONS

Western Governors University — B.S. Computer Science (In Progress)

Edmonds Community College — Information Security through Automation

MCSE / MCDBA (Windows 2000)

CompTIA A+, Network+, Security+{2003)

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