Dutchess Finley
Experience, team player love people
Fort Worth, TX 76105 +1-682-***-**** ****************@*****.*** Professional Summary
Detail-oriented Certified Pharmacy Technician with 4 years of experience in long-term care and hospital settings, specializing in medication dispensing and patient safety. Proven track record in collaborating with healthcare professionals to ensure compliance with regulations and enhance operational efficiency. Skilled in training new staff and participating in quality improvement initiatives. Holds multiple certifications, including Pharmacy Technician License and IV Certification, demonstrating advanced knowledge in pharmaceutical practices. Willing to relocate: Anywhere
Work Experience
Data Entry Clerk/Multi
John Peter Smith Fort Worth, TX
Certified Pharmacy Technician/ Longterm Care Pharmacy-Fill Tech full-time PharMerica Grand Prairie, TX
March 2022 to Present
• Accurately filled and dispensed XX prescriptions daily, ensuring patient safety and adherence to medication guidelines
• Collaborated with pharmacists to verify prescription information, resolve any discrepancies, and ensure proper dosage instructions were provided to patients
• Maintained a clean and organized work area, including the pharmacy shelves and storage areas
• Assisted in the preparation of compounded medications under the supervision of a pharmacist
• Ensured compliance with all state and federal regulations regarding controlled substances handling and record-keeping procedures
• Participated in continuous quality improvement initiatives within the pharmacy department to enhance efficiency and accuracy of operations
• Trained new pharmacy technicians on standard operating procedures (SOPs), workflow processes, safety protocols, etc
• Assisted in managing expired medications through proper disposal methods following regulatory guidelines
• Maintained confidentiality of patient information according to HIPAA regulations at all times
• Performed medication inventory reconciliation to identify discrepancies and prevent stockouts or overstock situations
• Participated in staff meetings and training sessions to stay updated on new drugs, regulations, and best practices within the field of pharmacy
• Demonstrated proficiency in using pharmacy software systems for prescription processing, inventory management, and patient profile maintenance
Caregiver/CNA
Always Best Care Senior Services Bedford, TX
September 2019 to Present
Take care of clients in their homes Activity Of Daily Living. Personal Care and house keeping.
• Served meals
• Aided in lifting patients and clients when necessary
• Provided patients/residents with care and companionship
• Monitored vital signs
Patient Care Technician
USMD Hospital At Arlington Arlington, TX
June 2021 to June 2022
801 W Interstate 20, Arlington, TX 760**-****-****
• Energetically Handled patient I/0s Input, Vitals EKG’s and Glucose.
• Neatly created and maintained updated patient profiles, ensured sensitive information was protected in line with HIPPA Privacy Act.
• Cleaned and stocked vital machine equipment used by PCT and nurses and other hospital employees. Patient Care Technician
JOHN PETER SMITH HOSPITAL Fort Worth, TX
October 2012 to August 2018
JPS Health Network 1575 S Main St, Fort Worth, TX 76104
• Energetically handled a high volume of customer inquiries, efficiently resolved issues and referring them to appropriate departments as needed.
Neatly created and maintained updated patient profiles, ensured sensitive information was protected in line with HIPPA Privacy
Certified Nursing Aide
Kindered Long and Short Term Care Grapevine, TX
2009 to 2012
• Kindred Long- and Short-Term Care 1005 Ira E. Woods Parkway Grapevine, TX 76051
• Delivered oversight and documentation of patient health records, reporting any changes seen in patient's function.
• Assured all equipment was clean and functional, utilized necessary supplies and devices for rehabilitative programs.
• Prepared and assisted each resident and maintaining dietary requirements.
• Escorted patients to and from all activities and appointments. Certified Nursing Aide
Hurst Plaza
2007 to 2009
- Provided attentive care to residents by assisting with or giving bed baths, baths, or showers; toileting support by offering bedpans and walking patients to toilet; helping with personal hygiene.
- Thoroughly administered medication, consistently following time and dosage requirements.
- Worked collaboratively with residents to facilitate rehabilitative programs and usage of devices to develop self- confidence.
- Neatly maintained up-to-date health records of patients, protecting patient's confidentiality. Home Health Aide
Heart Stone Assisted Living Hurst, TX
2001 to 2004
• 4101 W Arkansas Ln, Arlington, TX 76016
• Provided compassionate care to residents pertaining to changing and grooming.
• Smoothly administered medication to residents in a timely manner.
• Assisted and encouraged residents to maintain specified dietary requirements.
• Used rehabilitative programs and supplies to rebuild patient's strength and self-confidence.
• Correctly maintained health documentation for assigned residents, adhering to privacy laws to ensure patients' confidentiality.
Customer Service Representative
Radio Shack Corporation
1993 to 2001
- Maintained excellent customer service and a positive attitude towards guests, customers, clients, co-workers, etc.
- Oversaw records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Ensured appropriate changes were made to resolve customer problems. Education
IV (Certification)
NPTA Advanced Training Center Spring, TX
December 2025 to Present
Pharmacy Association (College)
Tarrant County community college Fort Worth, TX
January 2021 to July 2022
Pharmacy Technician (College Degree)
Tarrant County Community College Downtown Fort Worth Trinity River Fort Worth, TX January 2022 to June 2022
Certified Nurses Aid (Certificate)
Gideion Nursing School Fort Worth, TX
September 2007 to February 2008
High school diploma or GED
Polytechnic High School Conner, MT
August 1985 to June 1988
Nursing Licenses
CNS
Expires: September 2026
State: TX
Skills
EDI Pharmaceutical regulatory compliance Critical care experience Excellent customer service skills Persuasion and negotiation Home Care Prescription verification Mixture and solution calculations Dialysis Experience Patient service Triage Discerning attention to detail Financial services Data entry Filing Non-sterile compounding Experience Administering Injections Sterile products production Analytical problem solver Medical Office Experience Collaborate with healthcare professionals Organizational skills Nursing Caregiving Team minded communicator Communication skills Client communication Typing Pharmacy software HIPAA Meal Preparation Pharmacy inventory replenishment Medication administration Travel scheduling Pharmacy operations Teamwork IV compounding Aseptic technique Phone triage Pleasant, welcoming demeanor Critical thinking Inventory records Health-system pharmacy Weight conversion calculations Medical terminology Administrative experience Medical Records Vital Signs Windows Efficient multi-tasker PioneerRx Meeting scheduling Microsoft Outlook Compounding medications Volume conversion calculations Hospital Experience Customer service Pharmacy technician experience Ordering medications Computer skills Patient Care Clerical experience Highly organized Attention to detail
Certifications and Licenses
Pharmacy Technician Certification
Pharmacy Technician License
Registered Pharmacy Technician
CPR Certification
July 2022 to July 2023
CNA Licenses
March 2007 to May 2022
IV Certification
BLS Certification
State Tested Nursing Assistant
AED Certification
Additional Information
Authorized to work in the US for any employer