Senior Restaurant Operations Manager with Cost Control Expertise

Skills

Experience

SRINIVASA MEDISETTY

Store Support Specialist

510-***-**** ********@*****.*** Stockton, CA 95206 Versatile Senior Restaurant Manager with a strong background in full-service restaurant operations. Successfully implemented efficient systems to track inventory, optimize labor expenses, and monitor food costs. Developed menu design ideas that appealed to customers' tastes while staying within budgetary guidelines. Established positive relationships with suppliers to negotiate better prices for ingredients. Skilled in conflict resolution techniques and maintaining clean work areas. Committed to providing exceptional customer service and resolving complaints. Results-driven professional with a proven track record of success in organizing and managing all aspects of restaurant operations. Possesses a deep knowledge of food safety regulations, cost control, and team building. Adept at optimizing operational processes to increase efficiency and customer satisfaction. Committed to providing exceptional customer service and developing strong relationships with customers, staff, and vendors.

• Food Preparation and Safety • Conflict Resolution Techniques

• Menu Planning • Full Service Restaurant Background

• Labor and Food Cost Control • Kitchen Equipment Operation

• Hiring and Training • Food Service Background

• Customer Service Best Practices • Food Plating and Presentation

• Complaint Resolution • Cooking Procedures

• Food Allergies • Restaurant Operation

• Proper Food Storage • Sanitation and Hygiene

• Maintaining Clean Work Areas • Guest Relations

• Credit Card Transaction Processing

Senior Restaurant Manager

AROMA CUISINE OF INDIA, Castro Valley, CA

October 2009 - September 2023

Provided ongoing coaching and mentoring support for team members on job duties as well as personal development goals.

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• Performed weekly inspections of equipment in order to prevent any malfunctions during peak hours. Reviewed employee performance reviews regularly in order to identify areas for improvement or recognize outstanding achievements.

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Developed and implemented efficient systems to track inventory levels, monitor food costs, and optimize labor expenses.

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Established strong relationships with suppliers to negotiate better prices for ingredients or other items needed by the restaurant.

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Collaborated with executive chefs on menu design ideas that would appeal to customers' tastes while staying within budgetary guidelines.

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Certifications

Languages

References

Ensured all orders were placed accurately with vendors so that there were no shortages during peak business periods.

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Monitored kitchen activities to ensure that food is prepared according to recipes and served within established time frames.

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Managed daily operations including scheduling shifts, assigning tasks, monitoring performance, ordering supplies, and resolving customer complaints.

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Convenience Store Clerk

KP DELI, Berkeley, CA

March 2003 - September 2009

Established positive relationships with regular customers through ongoing conversations about their needs and preferences.

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Managed daily paperwork including invoices, orders, returns, and other documents related to store operations.

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Utilized excellent communication skills to ensure customer satisfaction when answering questions or addressing concerns.

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• Organized back room storage area for efficient product retrieval during busy periods.

• Interacted courteously with vendors while placing orders or negotiating prices on behalf of the store.

• Provided assistance to customers in locating items throughout the store. Processed new merchandise shipments by pricing products appropriately and restocking shelves accordingly.

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Maintained cleanliness of store by stocking shelves, cleaning surfaces, sweeping floors, and organizing merchandise displays.

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• Inspected incoming deliveries for accuracy against purchase orders before accepting them into the store.

• California Food Handler Card • Alcoholic Beverage Control Certificate Hindi

Advanced

• English

Advanced

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References available upon request

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