Catastrophe & Property Claims Specialist with 20+ Years

TRACY S. BROWN

**** ********* **** ********, ** *1239 Phone:443-***-****

With over 20 years of experience in handling high-severity insurance claims, I specialize in catastrophe and property claims for both residential and commercial properties. My career has been marked by rapid response during major disasters and effective claims resolution, contributing to significant cost savings.

Professional Experience:

- Senior Claims Adjuster at Progressive Home ( 2022-2025)

- Catastrophe Claims Adjuster at Nationwide Insurance (2020-2022)

- Property Claims Adjuster at Homesite Insurance (2018-2020)

- Catastrophe Claims Adjuster at Travelers Insurance (2003-2018) Key Skills:

Successfully manage and resolve high-severity claims. Analyze policy coverage and endorsements, explain claim procedures to customers, and establish and monitor appropriate claims reserves. Negotiate with attorneys, public adjusters, and vendors to settle claims and coordinate with legal on complex claims for resolution. Coordinate appraisals to ensure fair and prompt resolution of disputed claims and ease goal third-party evaluations as required by policy terms. Process rewards and settlements efficiently while supporting correct documentation and compliance with regulatory standards. Manage notices with intent to litigate by collaborating with legal counsel, promptly responding to claimants, and preparing all necessary case files to support effective resolution

- Claims Management

- Policy Analysis

- Negotiation

- Customer Service

- Remote and Field Inspections Certifications:

- Licensed Non-Residential All Lines Adjuster (Multiple States)

- Proficient in Xactimate Software

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