Dynamic Sales & Customer Service Professional
Resume:
Christopher James Paas
*******@*****.***
SUMMARY
I have over fifteen years of excellence in customer service, ranging from sales all the way to the food industry. I am passionate in giving the client the best experience they can have. I go above and beyond to meet expectations, going the second mile to show myself approved. SKILLS
• File/records maintenance
• Training and development
• Time management skills
• Computer proficient
(Windows, POS, I PAD etc.)
• Inventory management
• Machine maintenance
• Proficiency in customer service
• Quick learner
• Excellent communication
• Excel in scheduling and mapping
• Hiring and firing experience
• Driving and Delivering
• Janitorial
EXPERIENCE
04/2022-PRESENT
OUTSIDE SALES REPRESENTATIVE
GIBSON’S OFFICE SOLUTIONS
• QUALIFY LEADS FOR MEETINGS.
• CALL ON CUSTOMERS TO GROW BUSINESS.
• INTERACT WITH CRM TO TRACK CUSTOMER ENCOUNTERS.
• MEET WITH LEADS AND CUSTOMERS TO GROW THE BUSINESS.
• CREAT QUOTES AND BUSINESS PROPOSALS TO CAPTURE ACCOUNTS. 12/2021-4/2022
Driver
Gibson’s Office Solutions
• Load and deliver office and break room supplies
• Deliver, and build furniture
• Excellence in customer service
1/2017-Present
Driver
Uber
• Deliver food to customers
• Transport customers to their destination
• Exabit exponential customer service
10/2019-1/2020
Server
The lodge at Ventana
• Going above and beyond for guests and members regarding service.
• Assuring that food and beverages are presentable
• Following food safety standards
• Imputing orders for fast delivery
• Running food from kitchen to the guest/member
• Creating a fun and happy environment with guest/member 7/2018-10/2019
Assistant Director of Operations
Chick-fil-A El Con- Tucson, Az
• Monitored employee and leadership day to day workload
• Ensured food safety and operational standards where met
• Interacted with guests, particularly customer complaints (attempting to keep them coming back)
• Took care of machines, refrigeration and electronic (I Pad, POS) malfunctions
• Conducted end of the month inventory counts
• Made hiring and firing decisions according to employee handbook guidelines
• Conducted Manager meetings for the sake of the overall health of the business 12/2016 to 07/2018
Food and Beverage Supervisor
The Lodge at Ventana Tucson, AZ
• Monitored multiple databases to keep track of all company inventory
• Conducted analysis to address employee’s strengths which led to job placement
• Provided onsite training
• Successfully led key projects which resulted in strengthening management skills
• Delivered an exceptional level of service to each customer by listening to concerns and answering questions
• Planned and executed labor cost regulations
EDUCATION AND TRAINING
2017
Undergraduate: Pima Community College - Tucson, AZ Some College
2019
Bachelor of Science: Christian Studies @ Grand Canyon University - Tucson, AZ Some College
3.0 GPA
Serve Safe Certified 2024
Basic & Advance in Custodial Maintenance Certified
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