Detail-Oriented Remote Data Entry Specialist Candidate
Resume:
UCHE EMMANUEL AZUBUIKE
********.****@*****.*** LinkedIn Profile
SUMMARY
Highly organized and detail-oriented professional with over 12 years of experience in IT support, administration, and customer service environments. Proficient in Microsoft Office applications including Excel and Word, with strong data handling, documentation, and record management skills. Able to work independently, maintain confidentiality, and meet deadlines in remote working environments. Currently seeking to transition into a Remote Data Entry Clerk role where strong administrative and computer skills can support efficient operations.
SKILLS
Strong knowledge of Microsoft 365, and Windows operating systems.
Remote Communication and Digital Record Keeping
Ability to prioritize tasks and manage multiple requests in a fast-paced environment.
Excellent Communication skills with a focus on user satisfaction and support.
Problem-Solving Abilities
Attention to Detail.
EXPERIENCE
Head Teacher – Wisdom School: 2026 – Present
●Maintained accurate student and staff records
●Prepared reports, documentation and administrative records.
●Managed school data and filing systems efficiently.
●Ensured confidentiality of student and administrative information.
● Coordinated schedules, records, and daily administrative operations.
IT Support Officer - Old Shoreham Microfinance Bank: August 2025 – December 2025
●Tracked and maintained a comprehensive hardware and software physical and digital inventory, and ensured asset accuracy and compliance.
●Maintained and managed core IT infrastructure, including operating systems, security tools, and network components to ensure seamless business operations and security.
●Prepared cost–benefit analysis reports for IT services and monitored vendors to ensure that they offered optimal service and value for business needs.
●Handled critical IT tasks and ensured high availability and reliability of essential IT services.
● Provided technical support and trained employees on new software and hardware products, resolved issues and enhanced user proficiency.
● Analyzed processes, technologies, and vendors to identify areas for improvement, boosting overall efficiency and reducing costs.
IT Support Officer – Fina Trust Microfinance Bank: February 2025 – August 2025
Maintained accurate IT asset records and documentation.
Supported daily operational processes using digital system and spreadsheets.
Assisted staff with system related issues and administrative coordination.
Ensured organized handling of company data and electronic records.
System Support Engineer-Banking Executive Fidelity Bank Plc: 2016 – 2023
●Managed and documented technical support requests and resolutions.
●Maintained accurate records for over 150+ devices and users.
●Supported remote users while ensuring timely issue resolution.
● Worked independently and collaborated with teams to meet operational deadlines.
IT Service Management- Assistant Banking Executive Fidelity Bank Plc: 2015 – 2016
Maintained detailed documentation of incidents, requests, and operational records.
Coordinated reporting and tracking processes to improve workflow efficiency.
Assisted with customer satisfaction surveys and data management activities.
IT Power and Infrastructure – Executive Trainee Fidelity Bank Plc: 2011-2015
Maintained proper documentation of inverter installations within the branches of the organization
Ensured effective follow up of devices taken out for repairs and ensured adequate documentation.
Internship: Chams Plc: 2010 – 2011
Worked as an e-commerce administrator: uploaded new products on the web for commercial purchase, and reviewed prices of products.
Worked closely with the sales team to drive business growth.
ACHIEVEMENTS
Successfully implemented ISO 20000 framework, resulting in improved service delivery efficiency.
Led cross-functional teams to achieve certification readiness, enhancing the organization’s credibility and service quality.
CHIEVEMENTS
EDUCATION AND PROFESSIONAL QUALIFICATION
Covenant University 2004 – 2009
Bachelor of Engineering, Computer Engineering
PROFESSIONAL QUALIFICATION
Microsoft 2012
Microsoft Certified Technology Specialist (MCTS) Windows Server 2008 network infrastructure configuration
Technical Support Fundamentals 2023
ALX Africa - Mastercard Foundation 2024
Virtual Assistant Programme
TRAINING CERTIFICATE
PECB 2015
ISO 20000 Lead Implementer
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