Server Administrator with IT Operations Experience

FRANK VILLA

971-***-**** *********@*****.***

OBJECTIVE: To obtain a position that suits my skill level.

SERVER ADMINISTRATOR SKILLS: Microsoft Outlook Citrix Receiver VDI MFA

●F5 Biztalk 360 Microsoft SQL Server Management Studio Remote Desktop

●Connection MoveIt Automic Dollar Universe Operations Console

●DATA PROCESSOR SKILLS: Foxpro BCC Mail Manager PERS Double Take

●File Transfer Presort CASS Laser Printing Fiery Server Print Shop Mail JetLetter

●DOS Outlook

COMPUTER OPERATOR SKILLS: FAQS VSE JCL CICS VSAM Word

●Outlook Intranet Internet BRMS IBM Servers IBM 3490E Tape Drives IBM3995

●Optical Library Tivoli Enterprise Portal Mozilla Firefox Vollie HIPPA IPL

PROGRAMMER SKILLS: SQL DB2 COBOL2 JCL CICS VSAM TSO

●Visio Excel Xpeditor Word Outlook Lotus Notes SPUFI ABENDAID

●MVS/ESA File-Aid ZEKE ChangeMan SPF2 Platinum QMF

●LOTUS Intranet RMDS

EXPERIENCE: Deloitte/Technosoft Salem, Oregon

Server Administrator Nov. 2016 – April 2017

●I was a server administrator for a sub-contractor for the State of Oregon. I worked on a

●state project and was on the monitoring team.

● I logged into a secure access portal provided by the state, VDI desktop.

● I logged into a secure VPN provided by the state, MFA F5.

● I monitored application and server issues from emails sent to Outlook.

● If there were issues like, IP address conflicts, I would contact the appropriate

●team members to address them.

● I monitored server applications using BizTalk 360.

● I monitored the nightly batch process using Dollar Universe. Any issues were

●reported to the appropriate team members.

● I reported on how many records a batch job created by displaying the trace log

●and running SQL queries on Microsoft SQL Server Management Studio.

● I created a nightly batch report used by the state team.

● I accessed servers thru the Remote Desktop Connection and using SQL Server

●Management Studio.

● I used the Operation Console to monitor Windows Computers for any issues.

EXPERIENCE: Cascade Direct Clackamas, Oregon

Data Processor Mar. 2013 – Nov. 2013

●I was a data processor for a small mail house. The complicated process is as follows:

● I retrieved client data through a "Jobs Folder".

● I reformatted and processed the data through FoxPro.

● I made sure the data had the correct specifications as per the job ticket.

● Once the data was formatted, I ran it through the BCC mail software to check if each address was valid.

● If an address was not valid, I asked if the address should be removed from the file.

● If specified I removed duplicate records from the file using Double Take software.

● Once the addresses were validated, I presorted them through the BCC Mail Manager software.

● If the data was "signed off" by the client it was moved to other folders to be either ink jetted, laser printed or both.

EXPERIENCE: The ODS Companies Portland, Oregon

Computer Operator Nov. 2006 – Dec. 2009

●For three years I was a computer operator for a health insurance company. My experience is as follows:

● I went through a complete operator’s checklist to ensure all systems were running normally.

● I created a nightly turnover log to list any problems that may have occurred during my shift. Problems may include job abends, hardware malfunctions, or server outages.

● I analyzed the previous shift’s turnover problems that occurred, if any.

● Called on-call personnel whenever a program quit running (abend).

● Monitored servers through Tivoli Enterprise Portal and called network on-call whenever there was a problem such as an outage.

● Ran the VSE operating system language as related to the job.

● Ran AS/400 routines to create reports for the users.

● Dismounted and recorded tapes created by AS/400 BRMS backup utilities.

● Created scratch tape list to be used by the mainframe 3490E tape drives.

● Loaded IBM3995 optical library with optical disks for the AS/400.

● Opened/Closed VSAM files through CICS after nightly batch process completed.

● Used Outlook to email messages to the users and supervisors.

● Used the Intranet to get information regarding company policies.

● Used the Internet to test company web site.

● Applied HIPPA standards, (retained confidential information).

● Remotely unlocked users’ computer sessions at their request.

● Used Vollie to alter JCL and restart jobs from where they have abended.

● Used Vollie to migrate jobs from test to the production environment.

● Completed the scheduled weekly restart (IPL) of the system

EXPERIENCE: Fred Meyer, Inc. Portland, Oregon

Computer Programmer Nov. 1997 - Oct. 2003

●Six years’ experience providing programming services related to information systems for business applications. Specialized in testing, writing and maintaining software modules

●for the food and INFOREM replenishment/forecasting systems.

● Developed method of maintaining store service levels through automation by utilizing COBOL2, JCL, and SQL. Resulted in significant savings due to reduced inventory in warehouses while maintaining on-hand inventory in stores.

● Converted VSAM files to up-to-date and accurate web-based flat files. The files were used by buyers and store managers through the Intranet to make buying and management decisions.

● Streamlined batch processing by rewriting JCL thereby enabling quicker processing time and freeing up resources which in turn increased efficiency and productivity. Streamlining also made CICS applications available earlier due to CPU resources being freed up earlier.

● Gathered vendor and company information through DB2 and SQL to provide accurate ordering information for multiple warehouses.

● Worked with business analyst to gather requirements for online applications and reports.

● Implemented Y2K solutions by rewriting old SQL queries embedded in CICS andCOBOL2 batch programs. Zero data integrity issues were the results of the changes.

● Wrote programs to create many different reports according to the users’ needs and specifications.

● Worked with technical specialist to analyze impact of improving system performance and implementing changes to production database information.

● Converted files from mainframe to be web-based applications.

● Created reports for RMDS report generator.

● Replaced out-of-date VSAM files with up-to-date database tables in batch programs.

● Had on-call duties, (pager support), included fixing online and batch abends.

● Unit tested batch programs using File-Aid with before/after file setups.

● Unit tested CICS programs using detailed test scripts developed by tester and business analyst.

● Tested both batch and online (CICS) programs with the help of Xpeditor, File-aid, QMF, and ABENDAID software.

● Tested all changes to database files. Made sure data integrity was intact.

● Unit tested changes to all job streams and procedures.

● Desk checked all programs for syntax and logic errors.

● Ran Acceptance testing at all levels.

● Used Changeman to promote and move packages from one test region to another.

● Used Changeman to edit COBOL programs, JCL and job procedures.

● Used Changeman to test new or modified jobs.

EDUCATION:

Colleges Attended:

● Portland Community College

●Portland, Oregon, Information Technology

● Southern Oregon State University

●Ashland, Oregon, Computer Science/Business

● Chemeketa Community College

●Salem, Oregon, Information Technology

REFERENCES:

● Sachin Korde, Monitoring Lead (Deloitte) 856-***-****

● Srivishnu Moothukpalli, Systems Admin (Deloitte) 516-***-****

● Dick Mason, General Manager (Oak Knoll Golf) 503-***-****

● David Foster, Data Processor Mgr. (Cascade Direct) 503-***-****

● John Casey, Computer Operator (ODS) 971-***-****

● Ron Thompson, Sr. Ops Analyst (ODS) 503-***-****

● Lingappan Dakshinamoorthy, Recruiter, (Technosoft) 248-***-****

Other Full Time Employment (Non IT)

Experience: KAI Corp/Kershaw Knives, Tualatin, Oregon

Production, line lead, Cerakote robot operator, Auto Saw operator; October 2018 to August 2025

Operates auto saw to cut aluminum bars to specific lengths.

Run robots to apply coating to knife parts and placing clips on magnetic fixtures.

Line lead; responsible for setting up the production line for the assemblers, training others to work on the line, overseeing workers progress and setting up the laser process. Plus record data for shipping, and other work.

Assembling, Cleaning, Lasering, and inspecting folding knives.

Contact this candidate