Experienced Delivery Driver with Route Optimization
Resume:
Summary
Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs. Hardworking and self-motivated with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Skills
Customer Service, Efficiency and Time-Management, Knowledge of Safety Regulations and Traffic Laws, Strong Navigation and Route Planning Skills, Commercial Driving Experience, Mileage and Fuel Tracking, Excellent Communication and Interpersonal Skills, Goal-Setting and Prioritization, Driving and Transportation, Safety Protocols, Clean Driving Record, Bilingual
Experience
Delivery Driver
Green Top Farms • Brooklyn, NY 02/2024 - Present
Deliver catered meals from company base to client locations throughout the 5 NYC boroughs, ensuring the highest quality of care
Provide reliable and efficient delivery services to an average of 16+ clients on a daily route Review invoices to make sure all items being delivered are accounted for and safely loaded on to sprinter van/box truck
Maintain excellent punctuality, customer service, and efficiency while completing timely deliveries to clients Train new drivers on the company's delivery process and effective customer service practices Maintain all company vans and box trucks clean and tidy at all times and ensure compliance with all vehicle safety standards and regulations
Utilize in-depth knowledge of New York City traffic patterns and R4M navigation system to decrease route times by 15%
Delivery Driver
UberEATS • Queens, NY 03/2020 - Present
Serve customers promptly by smoothly collecting and delivering high volume of orders. Verify orders prior to completing deliveries to avoid customer complaints. Complete rush deliveries on tight timetables to satisfy customer needs. Deliver top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
Immediately address any problems with customer orders to promote speedy resolution. Maintain an upbeat, positive attitude in busy, customer-focused environment. Operate vehicle safely in highly congested areas with no traffic violations. Transportation Driver Supervisor
WHEELZ UP • Long Island, NY 01/2019 - 02/2024
Inspected vehicles regularly to identify and handle upkeep needs and maintain professional appearance for customers.
Maintained impeccable records of daily drives, vehicle maintenance and notable incidents. Edward Cepin
************@*****.***
Ridgewood, NY
Set and managed schedules and ensured each route was properly covered in required areas to meet customer service demands.
Checked condition of vehicle's tires, brakes and safety equipment at the start and end of each shift as part of routine inspection.
Managed customer inquiries and complaints in polite and professional manner. Assessed operational needs and equipment availability to develop personnel schedules and assignments. Counseled drivers on violations of company policy or service standards to improve performance. Reviewed timecards and assisted with payroll at the end of each work week. Attended contract negotiation meetings with the client to achieve competitive pricing while researching the competitor's offerings.
Trained newly hired drivers on job duties, company policies, and safety procedures for rapid onboarding. Transportation Driver
WHEELZ UP • New Hyde Park, NY 07/2016 - 12/2018
Responsible for loading, transporting, and delivering items to customers and businesses in a timely, friendly and courteous manner.
Drove more than 300 miles per day to serve as many as 160 customers per month. Contacted customers prior to delivery to confirm and coordinate delivery times. Used GPS system to plan travel routes in accordance with traffic laws. Adhered to tight schedule and met departure and arrival deadlines. Obtained signatures from customers upon delivery of goods. Maintained professional and friendly demeanor during deliveries to uphold company reputation. Delivery Driver
Parts Authority • Long Island, NY 03/2014 - 07/2016 Delivered packages to customer doorsteps and business offices. Picked up and dropped off automotive parts, while adhering to assigned routes and time schedules. Completed rush deliveries on tight timetables to satisfy customer needs. Kept detailed records of completed and in-progress deliveries by using handheld devices and camera images. Loaded truck and properly secured items to prevent damage for deliveries. Trained new drivers on the company's delivery process and effective customer service practices. Maintained excellent punctuality, customer service, and efficiency to exceed customer expectations. Monitored detailed mileage and fuel reports to track overall fuel costs. Education
Grover Cleveland High School • Ridgewood, NY
LaGuardia Community College • Long Island City, NY
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