Top-Performing Leasing Professional

Catharine Rinehart

L e a s i n g P r o f e s s i o n a l

Leasing Professional with a proven track record in residential property leasing, tenant relations and sales-driven occupancy growth. Recognized for top closing ratios, exceptional customer service and the ability to build strong resident relationships. Brings additional experience in business development and sales with natural ability to connect with people, convert prospects, and maintain high occupancy communities. Seeking to return to apartment leasing where strong interpersonal and sales skills can drive results.

Relevant Work Experience

Senior Leasing Consultant

ZRS Management

Irving, Texas

February 2011 - April 2013

Conducted Property Tours showcasing amenities and converting prospects into residents.

Achieved top closing ratio of 37% and highest in office Delivered 100% customer satisfaction scores on shops and surveys. Maintained 78% resident retention rate with consistent rent increases. Developed corporate outreach strategies to drive new tenant traffic. Awarded Top Customer Service Award for two consecutive years. Senior Leasing Consultant

Equity Residential l Foothill Ranch, CA transfer to Dallas, TX April 2008 - July 2010

Drove Occupancy through targeted marketing and community engagement. Streamlined leasing processes to improve tenant onboarding experience. Trained and monitored new leasing consultants.

Assisted with pricing strategies based on market trends. Additional Professional Experience

Business Development Manager

Arthritis Foundation l Las Vegas, NV

2016-2018

Led fundraising and partnership development initiatives. Surpassed annual targets, including 250K fundraising goals. Built strong relationships with corporate sponsors and community leaders. Business Development Manager

American Red Cross l Las Vegas, NV

2014-2016

Increased Blood Drive Participation by 21%

Improved operational efficiency to 98% performance rate. Earned President’s Club recognition for top performance across 50 states. Customer Service Manager & Partner of Own Business CBTR Optical Lab l Las Vegas, NV (sold business in 2024) 2018 - 2024

References

Available upon Request

Apartment Leasing &

Property Tours

Sales & Closing (High

Conversion Rates)

Tenant Relations

& Retention

Lease Agreements and

Renewals

Customer Service

Experience

Lead Follow-up and CRM

Systems

Property Marketing &

Outreach

Conflict Resolution

Con tact

Phone

702-***-****

Email

********.****@*****.***

Address

2380 Via Mariposa E, Unit A

Laguna Hills, CA 92637

Edu cation

Bachelor of

Arts & Sciences

Indiana University

Bloomington, IN

Expertise

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