Bilingual Customer Service & Warehouse Associate

MANUEL F ROMERO RIVERA

■ Fairfield, CT ***** ■ 475-***-**** ■ ***************@*****.*** ■ WWW: Bold Profile ■ PROFESSIONAL

SUMMARY

Customer-focused and reliable professional with experience in retail, customer service, and warehouse operations. Known for strong communication skills, problem-solving abilities, and adaptability. Fluent in English and Spanish, with a proven ability to build positive customer relationships and work effectively in team environments. SKILLS • Basic inventory and warehouse

operations

• Quick learner and adaptable

• Problem resolution

• POS system operation

• Customer-oriented mindset

• Customer service

• Team collaboration

WORK HISTORY CUSTOMER SERVICE ASSOCIATE 04/2025 to 05/2026 Floor C Decor, Fairfield, CT

• Provide high-quality customer service in a fast-paced retail environment

• Handle cashiering duties accurately and efficiently

• Assist customers with product inquiries and purchasing decisions

• Support team members to ensure smooth daily store operations CUSTOMER SERVICE / WAREHOUSE ASSOCIATE 05/2024 to 07/2025 HomeGoods, Westport, CT

• Started as a Warehouse Associate, supporting inventory management and stock organization

• Promoted to Customer Service role due to strong problem-solving and interpersonal skills

• Assisted customers with returns, exchanges, and general inquiries

• Maintained organized workspaces and contributed to a positive store environment EDUCATION High School Diploma : 11/2021

Gimnasio de los Llanos

LANGUAGES English – Fluent Spanish – Fluent

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