Operations and Administrative Professional with Leadership

Adneika Michel

Haverhill, MA ***** • 978-***-**** • *************@*****.***

Detail-oriented and highly organized professional with experience in leadership, communication, scheduling, and administrative support within fast-paced environments. Skilled in coordinating operations, maintaining confidential records, supporting diverse teams, and building strong professional relationships. Strong ability to manage multiple responsibilities while maintaining professionalism, organization, and accuracy.

Experience

SEP 2020 – 2023

General Manager Methuen, MA

Managed daily operations with a focus on financial accuracy and record-keeping

Counted and reconciled cash registers and maintained accurate financial records

Prepared and processed daily bank deposits

Identified and resolved discrepancies in financial data and transactions

Maintained and submitted detailed financial reports to upper management

Ensured compliance with company financial and cash handling procedures

Managed employee scheduling and tracked hours for operational needs

Communicated professionally regarding financial updates, discrepancies, and reports

SEP 2024 – PRESENT

School Culture Specialist Lawrence High School Lawrence, MA

Supported inclusive workplace and community initiatives that promoted engagement and collaboration

Facilitated communication between staff, students, clients, and leadership to strengthen organizational culture

Maintained accurate records and documentation in a high-volume environment

Assisted with program coordination, event planning, and community outreach efforts

Promoted respectful, professional interactions among diverse populations

Helped resolve concerns through active listening and solution-focused communication

SEP 2022 – PRESENT

Personal Trainer Crunch Fitness Haverhill, MA

Managed client scheduling and tracked appointments and sessions

Processed and recorded client payments and service packages

Maintained accurate records of client attendance and balances

Handled confidential client and payment information

Assisted with tracking service usage and reporting

AUG 2021 – PRESENT

Cheerleading Coach Lawrence High School Lawrence, MA

Led and mentored students while promoting accountability, teamwork, and leadership development

Organized schedules, practices, and events requiring strong planning and organizational skills

Communicated regularly with parents, staff, and administration

Maintained a safe, structured, and professional environment for student participants

Skills

Data Entry & Record Keeping

Financial Record Management

Attention to Detail

Microsoft Excel (Basic)

Payment Processing

Time Tracking & Scheduling

Organization & Multitasking

Confidential Information Handling

Administrative Support

Accuracy with Financial Data

Problem-Solving

Written & Verbal Communication

Education

High School Diploma

Lawrence High School — Lawrence, MA

Coursework Completed

Westfield State University — Westfield, MA

Languages

English (Fluent)

Haitian Creole (Fluent)

Spanish (Basic / Conversational)

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