Salesforce developer
Resume:
CHANDRADHAN RAVULA
Lead Salesforce developer
*******@*****.***
PROFESSIONAL SUMMARY:
Senior Salesforce Technical Lead / Salesforce Developer with 13+ years of overall IT experience, including 9+ years of extensive hands-on expertise in designing, developing, integrating, and supporting enterprise-scale Salesforce solutions across multiple industries and large distributed environments.
Proven expertise in Salesforce CRM, Sales Cloud, Service Cloud, Experience Cloud, Salesforce Industries, and Salesforce Lightning Platform, delivering scalable, secure, and high-performing enterprise applications aligned with business transformation initiatives.
Strong hands-on experience in Apex Classes, Apex Triggers, Batch Apex, Queueable Apex, Scheduled Apex, Future Methods, Lightning Web Components (LWC), Aura Components, Visualforce Pages, and Salesforce Flow development.
Extensive experience building enterprise Salesforce applications integrated with SAP ECC, SAP S/4HANA, SAP SCM, SAP IBP, SAP APO, AWS, Azure, MuleSoft, Marketing Cloud, and third-party enterprise systems using REST/SOAP APIs and middleware technologies.
Specialized in Apttus CPQ / Salesforce CPQ implementation and support, including product catalog management, pricing configuration, quote generation, discount structures, promotions, approvals, and contract lifecycle management.
Experienced in implementing Salesforce Data Cloud solutions involving customer identity resolution, audience segmentation, customer 360 initiatives, large-scale data ingestion, and enterprise data harmonization strategies.
Strong expertise in OmniStudio, including OmniScripts, DataRaptors, FlexCards, and Integration Procedures for guided workflows, customer journeys, and enterprise business process automation.
Hands-on experience designing event-driven integration architectures using Platform Events, Change Data Capture
(CDC), Bulk API 2.0, Named Credentials, OAuth 2.0, and Single Sign-On (SSO) technologies.
Proven ability to architect scalable and reusable Lightning Web Components (LWC) integrated with Apex controllers and REST APIs to deliver responsive and high-performance user experiences.
Extensive experience configuring Salesforce applications from scratch, including Custom Objects, Page Layouts, Validation Rules, Workflow Rules, Approval Processes, Record Types, Sharing Rules, and Security Controls.
Strong expertise in SOQL, SOSL, Salesforce APIs, Data Modeling, Data Migration, and Performance Optimization, improving application scalability and query efficiency in enterprise environments.
Experienced in building and managing CI/CD pipelines using Git, Jenkins, Copado, Gearset, Salesforce DX (SFDX), and DevOps Center for automated deployments and release management.
Proven experience supporting full Agile/Scrum SDLC, including requirements gathering, sprint planning, estimation, development, testing, UAT support, deployments, hypercare, and production stabilisation.
Skilled in Salesforce security architecture, including Profiles, Roles, Permission Sets, Sharing Rules, Field-Level Security, Shield Platform Encryption, and Record-Level Access Controls to ensure governance and compliance.
Extensive experience supporting enterprise integration initiatives between Salesforce and SAP systems, enabling seamless customer, inventory, pricing, order management, and supply chain business processes.
Hands-on expertise in Salesforce Lightning Experience Migration, responsive UI development using SLDS, and modern front-end customization techniques.
Strong experience with Reports, Dashboards, Einstein Analytics, KPI Reporting, and Data Visualization, delivering actionable business insights for operational and executive leadership teams.
Skilled in implementing enterprise integration solutions using REST APIs, SOAP APIs, Apex REST Services, Middleware Integrations, MuleSoft APIs, and Enterprise Integration Patterns.
Experienced in supporting large-scale production environments by troubleshooting governor limit issues, deployment failures, integration errors, data inconsistencies, and application performance bottlenecks.
Proven leadership experience managing distributed teams, conducting peer code reviews, enforcing coding standards, and implementing Test-Driven Development (TDD) and DevOps best practices.
Strong knowledge of Salesforce Data Cloud, Agentforce, Einstein AI, Prompt Builder, Marketing Cloud, and Salesforce Industries, supporting enterprise automation and customer engagement initiatives. TECHNICAL SKILLS:
Salesforce Technologies Salesforce CRM, Sales Cloud, Service Cloud, Experience Cloud, Salesforce Industries, Salesforce Lightning Platform, Salesforce Data Cloud, Salesforce Lightning Experience, Salesforce Administration, Salesforce Security Model Salesforce Development Apex Classes, Apex Triggers, Batch Apex, Queueable Apex, Scheduled Apex, Future Methods, Lightning Web Components (LWC), Aura Components, Visualforce Pages, Apex REST Services, SOQL, SOSL, Salesforce Flow, Workflow Rules, Process Builder, Approval Processes
CPQ & OmniStudio Apttus CPQ, Salesforce CPQ, Product Catalog Management, Pricing Configuration, Quote Management, Promotions, Discounts, Contract Lifecycle Management, OmniStudio, OmniScripts, FlexCards, DataRaptors, Integration Procedures Integrations & APIs REST APIs, SOAP APIs, Bulk API 2.0, Platform Events, Change Data Capture (CDC), OAuth 2.0, Named Credentials, SSO, MuleSoft, Middleware Integrations, Enterprise Integration Patterns, Web Service Callouts
Cloud & Enterprise Platforms AWS Lambda, Amazon S3, Azure Blob Storage, SAP ECC, SAP S/4HANA, SAP SCM, SAP IBP, SAP APO, SAP CPI-DS, Marketing Cloud
DevOps & CI/CD Git, Jenkins, Copado, Gearset, Salesforce DX (SFDX), DevOps Center, CI/CD Pipelines, Release Management, Version Control, Change Sets
Data & Analytics Reports, Dashboards, Einstein Analytics, KPI Reporting, Data Visualization, Data Migration, Data Quality Management, Data Loader, Workbench Security & Governance Profiles, Roles, Permission Sets, Sharing Rules, Field-Level Security, Shield Platform Encryption, Record-Level Security, Governance Standards, Compliance Management Methodologies & Testing Agile Scrum, SDLC, Test-Driven Development (TDD), Unit Testing, Integration Testing, SIT, UAT, Regression Testing, Defect Management, Production Support, Hypercare Support
CERTIFICATIONS:
Force.com Developer Certified 401 (Certification Number: 2479421) - 2015
Salesforce Administrator Certified 201 (Certification Number: 2485658) - 2015
Salesforce Sales Cloud Consultant (Certification ID 21856740). – 2021
Salesforce Certified Advanced Administrator SCAA – (3574255)
Salesforce Certified Service Cloud Consultant (3571383)
Salesforce Certified Agent Force Specialist (7029783)
Salesforce Certified Data 360 Consultant (6975720) PROFESSIONAL EXPERIENCE:
Korn Ferry, Alpharetta, GA (Remote) May 2021 – Present Role: Senior Salesforce Developer
Responsibilities:
Architected and developed enterprise-scale Salesforce solutions using Apex Classes, Apex Triggers, Lightning Web Components (LWC), Aura Components, Visualforce Pages, and Salesforce Flows to support mission-critical Sales Cloud and Service Cloud business operations.
Led the implementation of Salesforce Data Cloud initiatives by integrating customer data from Salesforce, SAP, and multiple enterprise platforms, enabling unified customer profiles, identity resolution, and real-time audience segmentation for personalized marketing campaigns.
Designed and deployed scalable Lightning Web Components (LWC) integrated with Apex controllers, SAP interfaces, and external REST APIs, improving UI responsiveness, user productivity, and overall platform performance.
Developed high-performance Batch Apex, Queueable Apex, Future Methods, and Scheduled Apex frameworks to process millions of enterprise records efficiently while adhering to Salesforce governor limits and enterprise development standards.
Implemented and enhanced Apttus CPQ / Salesforce CPQ solutions integrated with SAP ERP systems for product configuration, pricing synchronization, quote generation, discount management, contract lifecycle support, and sales automation workflows.
Built enterprise integration frameworks using REST APIs, SOAP APIs, Bulk API 2.0, Platform Events, Change Data Capture (CDC), OAuth 2.0, and Named Credentials to enable secure, real-time communication between Salesforce, SAP ECC/S4HANA, and distributed enterprise applications.
Integrated Salesforce with SAP ECC, SAP S/4HANA, AWS Lambda, Azure services, Marketing Cloud, MuleSoft, and third-party enterprise applications, enabling event-driven architecture and near real-time data synchronization across the multi-cloud ecosystem.
Collaborated with SAP functional teams and enterprise architects to integrate Salesforce CRM with SAP SCM, SAP IBP, and SAP APO modules, supporting seamless customer, product, inventory, and order management processes.
Configured Salesforce Data Cloud connectors for Amazon S3, Azure Blob Storage, and SAP data sources to support large-scale customer data ingestion, harmonization, transformation, and segmentation strategies.
Designed optimized SOQL and SOSL queries, indexing strategies, and scalable Salesforce data models that significantly improved application performance, SAP data retrieval efficiency, and enterprise reporting accuracy.
Developed and customized OmniStudio components, including OmniScripts, DataRaptors, FlexCards, and Integration Procedures, to streamline guided customer interactions and automate complex business workflows integrated with SAP backend systems.
Implemented advanced Salesforce security architecture using Profiles, Roles, Permission Sets, Sharing Rules, Field- Level Security, Shield Platform Encryption, and Record-Level Access Controls to ensure enterprise data governance and compliance standards.
Automated complex business processes using Salesforce Flow, Workflow Rules, Approval Processes, Process Builder, and Flow Orchestration, reducing manual intervention and improving operational efficiency across CRM and SAP- integrated business units.
Built and consumed secure web services using Apex REST, SOAP Callouts, Middleware Integrations, MuleSoft APIs, and Enterprise Integration Patterns to support seamless communication between Salesforce, SAP systems, and external platforms.
Developed scalable custom objects, junction objects, master-detail relationships, lookup relationships, validation rules, and automation frameworks to support enterprise CRM, supply chain, and customer engagement initiatives.
Worked extensively on enterprise integration initiatives involving Salesforce, SAP SCM, SAP IBP, SAP APO, SAP CPI- DS, AWS, Azure, Marketing Cloud, and MuleSoft, ensuring secure and scalable data exchange across enterprise business applications.
Supported SAP-integrated CPQ and order management processes by synchronizing product catalogs, pricing structures, customer master data, and transactional records between Salesforce and SAP environments.
Led CI/CD and DevOps initiatives using Git, Jenkins, Copado, Gearset, Salesforce DX (SFDX), and DevOps Center, enabling automated deployments, source-driven development, version control, and faster enterprise release cycles.
Conducted peer code reviews, enforced coding standards, implemented static code analysis, and followed Test-Driven Development (TDD) methodologies to improve code quality, maintainability, and platform stability.
Participated in full Agile/Scrum SDLC activities, including sprint planning, estimation, backlog grooming, technical design sessions, development, SIT testing, UAT support, deployment, hypercare, and production stabilization.
Developed comprehensive unit test classes with high code coverage while ensuring compliance with Salesforce best practices, governor limits, enterprise security standards, and SAP integration requirements.
Supported enterprise reporting and analytics initiatives by designing advanced Reports, Dashboards, Einstein Analytics, and KPI-driven visualizations for leadership, operations, and supply chain planning teams.
Provided production support for complex Salesforce and SAP-integrated environments by troubleshooting integration failures, deployment issues, governor limit exceptions, middleware errors, data inconsistencies, and platform performance bottlenecks.
Enhanced Salesforce Lightning Experience using Salesforce Lightning Design System (SLDS) and responsive UI development practices to improve usability across desktop, tablet, and mobile platforms.
Researched and implemented emerging Salesforce technologies, including Agentforce, Einstein AI, Prompt Builder, Data Cloud, Experience Cloud, and Salesforce Industries, providing strategic recommendations for continuous platform modernization and enterprise innovation.
Environment: Salesforce CRM, Sales Cloud, Service Cloud, Experience Cloud, Salesforce Data Cloud, Salesforce Industries, Apttus CPQ, Salesforce CPQ, Apex Classes, Apex Triggers, Batch Apex, Queueable Apex, Scheduled Apex, Future Methods, Lightning Web Components (LWC), Aura Components, Visualforce, OmniStudio, OmniScripts, SOQL, SOSL, Salesforce Flow, Flow Orchestration, Workflow Rules, Process Builder, REST APIs, SOAP APIs, Bulk API 2.0, Apex REST Services, OAuth 2.0, Named Credentials, SSO, MuleSoft, AWS Lambda, Amazon S3, Azure Blob Storage, SAP ECC, SAP S/4HANA, SAP SCM, SAP IBP, SAP APO, SAP CPI-DS, Customer Master Data, Product Catalog Management, Pricing & Quote Management, Marketing Cloud, Einstein Analytics, Agentforce, Salesforce Security Model, Enterprise Integration Patterns, Test-Driven Development (TDD), DevOps, Release Management, Production Support. Verizon Wireless, Alpharetta, GA Feb 2019 – Mar 2021 Role: Salesforce Developer
Responsibilities:
Designed and developed scalable enterprise Salesforce applications using Apex Classes, Apex Triggers, Lightning Web Components (LWC), Aura Components, and Visualforce Pages to support Sales Cloud and Service Cloud business operations.
Collaborated with business analysts, product owners, and sales teams to analyze functional and technical requirements and deliver customized Salesforce solutions aligned with enterprise objectives.
Enhanced Salesforce Lightning Experience by developing responsive and reusable Lightning Web Components (LWC) integrated with Apex controllers and dynamic client-server communication frameworks.
Developed custom Apex classes, triggers, batch jobs, and asynchronous processing frameworks to automate business workflows, improve operational efficiency, and maintain data integrity across Salesforce objects.
Designed and optimized complex SOQL and SOSL queries, scalable Salesforce data models, and indexing strategies to improve query performance, application scalability, and reporting accuracy.
Implemented advanced Salesforce security architecture, including Profiles, Roles, Permission Sets, Sharing Rules, Field-Level Security, Validation Rules, Assignment Rules, Escalation Rules, and Approval Processes to support secure Service Cloud operations.
Built modern UI solutions using Salesforce Lightning Design System (SLDS) and Lightning Components, significantly improving user experience, application responsiveness, and platform usability.
Integrated Salesforce with external enterprise applications using REST APIs, SOAP APIs, Named Credentials, OAuth 2.0, and secure web service callouts, enabling seamless cross-platform data exchange.
Developed reusable and configurable Lightning Web Components (LWC) for enterprise CRM functionalities, reducing development effort and improving maintainability across multiple business modules.
Supported reporting and analytics initiatives by creating advanced Reports, Dashboards, and data quality monitoring solutions to provide actionable insights for business stakeholders and leadership teams.
Participated in full Agile/Scrum SDLC activities, including requirement analysis, sprint planning, development, unit testing, integration testing, regression testing, deployment, and post-production support.
Conducted peer code reviews and implemented CI/CD best practices using Git, Jenkins, Copado, and Gearset, ensuring code quality, version control, and streamlined deployment processes.
Worked extensively with Salesforce platform customization including custom objects, page layouts, workflows, process automation, validation rules, and Lightning page optimization.
Troubleshot and resolved Salesforce application issues related to integrations, governor limits, performance bottlenecks, and data inconsistencies in enterprise production environments.
Provided technical guidance, end-user training, and ongoing support for Salesforce Lightning applications, ensuring successful user adoption and alignment with Salesforce best practices. Environment: Salesforce CRM, Sales Cloud, Service Cloud, Apex Classes, Apex Triggers, Batch Apex, Asynchronous Apex, Lightning Web Components (LWC), Aura Components, Visualforce Pages, Salesforce Lightning Experience, SLDS, SOQL, SOSL, Custom Objects, Validation Rules, Approval Processes, Assignment Rules, Escalation Rules, Workflow Rules, Reports, Dashboards, REST APIs, SOAP APIs, OAuth 2.0, Named Credentials, Web Service Callouts, Git, Jenkins, Copado, Gearset, CI/CD, Agile Scrum, Salesforce Security Model, Profiles, Roles, Permission Sets, Sharing Rules, Data Loader, Workbench, Unit Testing, Integration Testing, Regression Testing, Release Management, Production Support. Boeing Seattle/WA May 2018 – Feb 2019
Role: Salesforce Developer
Responsibilities:
Developed and customized enterprise Salesforce applications using Apex Classes, Apex Triggers, Visualforce Pages, and Lightning Components to support business process automation and CRM operations across multiple business units.
Enhanced Salesforce Lightning Experience by implementing advanced global search functionality, custom controllers, page layouts, and responsive Lightning UI components, improving user accessibility and application usability.
Configured and maintained Salesforce security architecture, including Profiles, Roles, Permission Sets, Field-Level Security, Sharing Rules, and Record-Level Access Controls, to ensure secure access management and compliance with enterprise standards.
Developed scalable Batch Apex, Scheduled Apex, and asynchronous processing solutions to automate high-volume business operations, improve data processing efficiency, and maintain data integrity across Salesforce objects.
Designed and optimized SOQL queries, custom objects, workflows, validation rules, and automation processes to enhance system performance, streamline operations, and support evolving business requirements.
Participated in enterprise integration and data migration activities using Salesforce Data Loader, REST/SOAP APIs, and data transformation tools, ensuring accurate and secure data synchronization across systems.
Supported CI/CD and release management processes using Git, Jenkins, Change Sets, and source control best practices, enabling streamlined deployments and efficient environment management across DEV, QA, and Production.
Collaborated with onshore and offshore development teams, QA analysts, and business stakeholders throughout the Agile/Scrum SDLC, supporting technical documentation, testing, deployment activities, production support, and knowledge transfer initiatives.
Environment: Salesforce CRM, Sales Cloud, Service Cloud, Apex Classes, Apex Triggers, Batch Apex, Scheduled Apex, Visualforce Pages, Lightning Components, Salesforce Lightning Experience, SOQL, Custom Objects, Validation Rules, Workflow Rules, Profiles, Roles, Permission Sets, Sharing Rules, Field-Level Security, REST APIs, SOAP APIs, Salesforce Data Loader, Git, Jenkins, Change Sets, CI/CD, Agile Scrum, Data Migration, Release Management, Production Support, Integration Testing, Salesforce Security Model.
CUNA Mutual Group, Madison/WI Apr 2017 – May 2018
Role: Salesforce Developer
Responsibilities:
Designed and developed customized Salesforce solutions using Custom Objects, Apex Classes, Visualforce Pages, Workflow Rules, and Approval Processes to support Sales Cloud and Service Cloud business operations.
Collaborated with business stakeholders, project managers, and development teams during requirement gathering sessions, technical discussions, and Agile standup meetings to deliver scalable Salesforce solutions aligned with business objectives.
Led project coordination activities, including technical planning, task tracking, integration discussions, and cross- functional collaboration, to ensure the timely delivery of Salesforce enhancements and enterprise application support.
Configured Salesforce platform features, including Page Layouts, Validation Rules, Profiles, Roles, Sharing Rules, Field-Level Security, and Workflow Automation, to improve system usability, security, and operational efficiency.
Developed and maintained Reports, Dashboards, and data visualization solutions to provide business users and leadership teams with actionable insights and operational reporting capabilities.
Worked closely with integration teams to support data mapping, integration testing, and enterprise data migration activities, ensuring accurate and secure data synchronization across connected systems.
Participated in full Software Development Life Cycle (SDLC) activities, including functional testing, regression testing, UAT support, defect tracking, technical documentation, deployment support, and post-production stabilization.
Provided end-user training, application support, and troubleshooting assistance for Salesforce users, improving system adoption, issue resolution, and overall business process efficiency. Environment: Salesforce CRM, Sales Cloud, Service Cloud, Apex Classes, Visualforce Pages, Custom Objects, Workflow Rules, Approval Processes, Validation Rules, Reports, Dashboards, SOQL, Salesforce Security Model, Profiles, Roles, Sharing Rules, Field-Level Security, Data Migration, Integration Testing, UAT, Regression Testing, Agile Scrum, SDLC, Data Loader, Production Support, Release Management, Documentation, Defect Management. Toyota Financial Services, Los Angeles, CA Aug 2016 – Apr 2017 Role: Salesforce Developer
Responsibilities:
Collaborated with business users across Sales, Marketing, and Customer Service departments to gather functional requirements, analyze business processes, and translate requirements into scalable Salesforce solutions.
Participated in end-to-end Salesforce SDLC activities, including requirement analysis, technical design, development, integration testing, deployment, and post-production support within Agile delivery environments.
Developed and customized Salesforce applications using Apex Classes, Visualforce Pages, Custom Objects, Workflow Rules, and Validation Rules to support customer relationship management and operational business processes.
Built interactive Reports and Dashboards to provide business stakeholders with real-time visibility into sales performance, customer service operations, and key business metrics.
Supported Salesforce application enhancements by configuring page layouts, security settings, approval workflows, and business automation processes to improve operational efficiency and user experience.
Assisted with integration testing, system testing, defect resolution, and deployment activities, ensuring application stability, data integrity, and successful releases across multiple environments.
Worked closely with cross-functional development teams, QA teams, and project stakeholders during project kick-off meetings, sprint discussions, and release cycles to ensure timely delivery of enterprise Salesforce solutions. Environment: Salesforce CRM, Sales Cloud, Service Cloud, Apex Classes, Visualforce Pages, Custom Objects, Workflow Rules, Validation Rules, Approval Processes, Reports, Dashboards, SOQL, Salesforce Security Model, Page Layouts, Data Loader, Integration Testing, System Testing, Agile Scrum, SDLC, Release Management, Production Support, Defect Tracking, Business Process Automation.
FireEye, Detroit, MI Aug 2015 – Aug 2016
Role: Salesforce Admin/ Developer
Responsibilities:
Participated in full Salesforce SDLC activities, including requirements gathering, technical analysis, development, testing, deployment, and post-production support within Agile/Scrum delivery environments.
Developed and customized Salesforce applications using Apex Classes, Apex Triggers, Visualforce Pages, Workflow Rules, Validation Rules, and Custom Objects to support enterprise business operations and process automation.
Designed and maintained interactive Reports and Dashboards to provide business stakeholders with real-time operational insights, performance metrics, and data visibility across Salesforce environments.
Configured Salesforce security architecture, including Profiles, Roles, Permission Sets, Sharing Rules, and Field-Level Security, to ensure secure access management and compliance with organizational policies.
Supported enterprise data migration, data cleansing, and system enhancement initiatives using Salesforce Data Loader and related migration tools to maintain data integrity and application reliability.
Assisted with Lightning Experience enhancements, mobile Salesforce configurations, integration testing, and system testing, improving platform usability and supporting seamless application adoption across business teams.
Collaborated with developers, QA teams, and business stakeholders to troubleshoot production issues, support deployment activities, resolve defects, and deliver scalable Salesforce solutions aligned with business requirements. Environment: Salesforce CRM, Sales Cloud, Apex Classes, Apex Triggers, Visualforce Pages, Workflow Rules, Validation Rules, Custom Objects, Reports, Dashboards, Salesforce Lightning Experience, Mobile Salesforce, SOQL, Salesforce Security Model, Profiles, Roles, Permission Sets, Sharing Rules, Field-Level Security, Data Loader, Data Migration, Integration Testing, System Testing, Agile Scrum, SDLC, Release Management, Production Support, Business Process Automation.
Numerator, India Apr 2010 – Dec 2012
Role: Salesforce Admin
Responsibilities:
Administered and maintained Salesforce CRM environments by configuring Users, Roles, Profiles, Permission Sets, Sharing Rules, and Field-Level Security to ensure secure and efficient access management across business teams.
Configured and customized Salesforce applications, including Custom Objects, Page Layouts, Record Types, Validation Rules, Workflow Rules, Approval Processes, and Email Alerts to support evolving business requirements and operational workflows.
Worked closely with Sales, Marketing, and Customer Support teams to gather requirements, analyze business processes, and implement scalable Salesforce solutions that improved productivity and user adoption.
Created and maintained Reports, Dashboards, and data visualization solutions to provide business stakeholders with actionable insights into sales performance, customer activities, and operational metrics.
Managed Salesforce data administration activities, including data imports, exports, deduplication, cleansing, and migration using Data Loader and Excel-based transformation processes.
Supported Salesforce user onboarding, training, and day-to-day administration activities, ensuring smooth platform adoption and timely resolution of user-reported issues.
Implemented workflow automation using Workflow Rules, Tasks, Field Updates, and Approval Processes, reducing manual effort and improving business process efficiency across departments.
Assisted development and QA teams during integration testing, UAT, regression testing, and deployment activities, ensuring system stability and successful release management.
Maintained Salesforce data quality and governance standards by performing regular audits, monitoring data integrity, and supporting compliance-related activities.
Collaborated with cross-functional teams during Agile project discussions, production support activities, and enhancement initiatives to improve CRM functionality and business operations.
Provided ongoing production support by troubleshooting Salesforce configuration issues, resolving user access problems, and supporting system enhancements in a fast-paced business environment. Environment: Salesforce CRM, Sales Cloud, Service Cloud, Salesforce Administration, Custom Objects, Page Layouts, Record Types, Validation Rules, Workflow Rules, Approval Processes, Reports, Dashboards, Profiles, Roles, Permission Sets, Sharing Rules, Field-Level Security, Data Loader, Data Migration, Data Cleansing, User Management, Excel, SOQL, UAT, Regression Testing, Agile Scrum, Production Support, Release Management, Business Process Automation. EDUCATION:
Master's in Computer Science from Northwestern Polytechnic University, 2015
Bachelor’s in Computer Applications from Osmania University, 2009.
Contact this candidate