Customer Service Professional Remote Availability
Resume:
Crystal Bradley
Winston-Salem, NC *****
****************@*****.***
Authorized to work in the US for any employer
Work Experience
Senior Customer Service Representative
C3i Solutions An HCL Technologies company-Kings Mountain, NC April 2021 to December 2025
Take calls concerning questions or complaints about Scott's and Miracle-Gro lawn care and pest control products which also includes Ortho, Round Up, Tomcat, and AeroGarden. Also moved to assist with Butterball products during their holiday busy season providing answers or solutions accordingly, while remaining professional and friendly.
Team Lead
Carowinds-Charlotte, NC
March 2020 to July 2020
Run breaks and rotation
Insure proper safety procedures are followed at all times, as well as outstanding guest interactions Arby's Crew Member
Arby's-Belmont, NC
September 2019 to February 2020
Morning prep
Sandwich maker
Team Lead
Carowinds-Charlotte, NC
November 2019 to December 2019
Run rotation and breaks
Insure proper safety procedures are followed at all times, as well as outstanding guest services Front End Associate
Sam's Club-Gastonia, NC
April 2019 to July 2019
Cashier
Runner
Sometimes door greeter
Order Completer
Hanesbrands-Kings Mountain, NC
September 2018 to February 2019
Complete partial orders, send them off to shipping Order Completer
Goodworks Staffing-Gastonia, NC
April 2018 to September 2018
Complete partial orders at Hanesbrands Inc in Kings Mountain Team Lead
Cedar Fair Carowinds-Charlotte, NC
March 2017 to December 2017
Seasonal Rides Operator
Crew Trainer
Team Lead of 5 Rides
Ran rotation and breaks with my associates
Ensured proper operation and safety procedures were followed Guest interaction to help ensure they experienced "The Best Day Ever". Store Manager
Spencers-Spartanburg, SC
January 2004 to September 2006
Open and close the store
made schedules
bank deposits
floor moves
maintaining clean store
guest interaction
trained staff
Education
General (High school or equivalent)
Ashbrook High School-Gastonia, NC
August 1986 to June 1989
Upper secondary education
Skills
• Call center experience
• (2 years)
• retail sales
• Greeting customers
• Sales
• Computer operation
• Windows
• English
• Training & development
• Leadership Training,
• Cash Handling
• Upselling
• Retail Management
• Customer service
• Phone communication
• POS
• Typing
• Inventory
• Leadership
• Computer skills
• Training
• Client interaction via phone calls
• Communication skills
• Phone answering
• Outbound calling
• Cash register
• Guest Services
• Store Management Experience
Certifications and Licenses
Driver's License
Contact this candidate