Multifaceted Finance and Warranty Senior Administrator
Resume:
Jodi Jenness
Middleboro, Massachusetts
***********.**@*****.***
Summary: I’m a Business Woman with over 25 years of experience working with businesses, employees, customers and vendors. I have solid business skills and the willingness to work hard. Multi-tasking, organization and professionalism are some of my best traits. C2 Vehicles Wareham, MA
Warranty Manager 2022 to 2026
Resolved claims efficiently by investigating issues and collaborating with relevant departments to ensure timely outcomes.
Analyzed warranty claims to identify trends and recommend process enhancements for improved product reliability.
Monitored compliance with industry regulations to ensure adherence to standards and mitigate risks.
Implemented process improvement initiatives that streamlined operations and increased overall efficiency.
Communicated effectively with customers to address inquiries and resolve issues, enhancing overall satisfaction.
Communicate any manufacturer's recalls with customers and service departments to ensure customer safety
Controller of all warranty work orders
Process and analyze warranty claims with each manufacturer Process month end entries for accruals, settled claims, C2 warranty, and batteries. Process all registry required paperwork for all 6 New England states Ensure all licensing are up to date and renewed
Monitor DOT compliance for company owned vehicles and trailers Signature Finance, Inc (The Garage, dba Paragon Auto, Inc) Brockton, MA Finance Manager/Office Manager 2001 - 2022
Head bookkeeper for 4 companies
Verify integrity of all the general ledger accounts Controller of all tax payments(sales&use, payroll, corporate) Controller of all needed licenses for both dealership and finance company Handle communications and requests from the Massachusetts Division of Banks Handle any/all requirements for Division of banks thru NMLS Controller of all vendors for advertising, accounts payable, accounts receivable Process Bi-Weekly payroll, also quarterly/yearly tax forms Compile a list of late customers and send notices in compliance with all consumer laws Process monthly bank reconciliations
Process bank deposits on a nightly basis for both dealership and finance company Work with both owners for any other tasks and delegate to office staff/manage staff of 13 employees Central Ceilings, Inc. So. Easton, MA
Accountant/Payroll 1996 - 2001
Process weekly payroll for approximately 300 employees Process weekly union reports and stamps for both union employees and union heads Process all payroll taxes on a weekly/monthly/quarterly/yearly basis Analyze payroll to ensure that the prevailing wage law was being followed and process all required documents
Assist the Controller with month end closing and accounts payable/receivable departments when needed
Uno Restaurant Corp. West Roxbury, MA
Internal Auditor/Payroll Clerk 1995 - 1996
Audit all records and credit card receipts for approximately 60 restaurants Work with store managers to resolve any issues that are found from the audits Process weekly payroll for approximately 500 employees Audit payroll list from stores to ensure accuracy
Process manual checks when issues arise
Plymouth Savings Bank Plymouth, MA
Teller Supervisor 1991 -1999
Ensure that customers are supported and comfortable while processing deposits, withdrawals, payments and cash checking.
Ensure a high level of accuracy
Reconcile vault and cash draw
Help teller line with any issues or concerns they have Audit and help support tellers that may be off on their draw Ensure ATM had funds and was reconciled
Reconcile any cash transfers between the vault and teller Process and ensure bank checks were completed properly Open branch safely and on time
Close branch and set timers
Education: Bay State College
A.S. Degree
Quickbooks
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