Administrative Support & Student Services Professional

Tiffany Woods

Redding, CA ***** +1-530-***-**** *.*********@*****.***

Professional Summary

I have worked diligently towards obtaining my bachelor’s and master’s degrees. I have extensive experience in behavioral health, customer service, administrative support. I am highly adaptable with diverse professional experience and the drive to exceed expectations.

Work Experience

Educational Secretary

CUESD Anderson, CA

August 2024 to Present

I support the administrative staff and the operational functions of a school. I help manage front office operations, greet visitors, answer phone calls, and respond to inquiries from parents, students, and staff in a professional manner. I help maintain student records in compliance with school policies and privacy regulations. I assist with scheduling, coordinating meetings, and supporting school administrators and teachers with clerical tasks such as preparing correspondence, reports, and communications. I handle incoming and outgoing mail, emails, and internal communications.

I support student services by assisting with processing registrations, withdrawals, attendance corrections, and record updates.

I manage the ordering of office supplies, maintain organized filing systems, and ensure that office equipment is functioning properly or serviced when necessary. Occasionally I assist with coordinating school events, parent meetings, and special programs.

Overall, I help ensure the school office runs efficiently while providing accurate, timely, and professional administrative support to staff, students, and families.

Key Holder/Sales Associate

Dollar General Redding, CA

February 2024 to March 2025

I provided excellent customer service while supporting team members and maintaining positive workplace relationships. I maintained store organization, cleanliness, and safety standards, managed inventory and register operations, handled cash management responsibilities, and completed end-of-day closing procedures to ensure efficient daily operations. Office Administrative Assistant

Global-Flex MFG / Division of Milton Ind. Redding, CA November 2023 to June 2024

I maintained strong customer and vendor relationships while providing efficient administrative and office support in a fast-paced environment. I handled phone and email communications, resolved customer inquiries, processed orders, and ensured accurate information delivery with professionalism and strong attention to detail. I managed confidential information in compliance with privacy policies, maintained records and databases, supported invoicing and expense reporting, and ensured accurate filing and data entry. I demonstrated strong multitasking, time management, and problem-solving skills while meeting deadlines, adapting to changing priorities, and working effectively both independently and as part of a team.

Front Desk Receptionist

Global-Flex MFG / Division of Milton Ind. Redding, CA September 2022 to November 2023

I provided fast-paced administrative and customer support while maintaining professional office etiquette and a positive organizational image. I greeted visitors, answered phones and emails, directed inquiries to appropriate departments, processed customer orders, and accurately distributed incoming and outgoing mail. I assisted management in resolving customer issues and ensuring timely and accurate information delivery. I maintained physical and digital records, performed data entry, and operated office systems while upholding confidentiality and compliance with privacy standards. I demonstrated strong communication, multitasking, time management, and attention to detail skills, and I worked effectively under pressure both independently and as part of a team. Waitlist Coordinator

Best Behavior LLC Redding, CA

November 2021 to September 2022

I managed and maintained waitlist operations by organizing, updating, and securing confidential client records in compliance with HIPAA guidelines. I communicated with clients, providers, and partners to obtain documentation, coordinate services, and provide timely updates. I also handled inquiries via phone and email, retrieved case files as needed, and used Microsoft Office and scheduling systems to support efficient administrative operations. Behavioral Technician/Consultant

Best Behavior LLC Redding, CA

November 2017 to September 2022

I provided direct ABA services to clients in home, clinical, and telehealth settings while maintaining a safe and supportive environment for clients and their families. I collected and recorded behavioral data to support individualized treatment planning in collaboration with the supervising BCBA. I assisted in developing, implementing, and documenting treatment plans and program goals, as well as completing clinical assessments and related administrative tasks. I participated in client meetings, including school and IEP meetings, and supported communication and training with families and staff. I also completed various trainings to ensure compliance and professionalism. Residential Counselor

REMI VISTA INC Redding, CA

February 2016 to February 2018

I supported daily living by preparing meals, keeping areas clean and sanitary, and following safety, hygienic, and facility rules. I supervised clients to ensure their safety and well-being. I assist with household tasks, help clients follow care plans, support goal development, and provide transportation when needed. I also use de-escalation skills during behavioral challenges and respond to crises appropriately. I complete required documentation and follow professional crisis management procedures as trained. Education

Applied Behavior Analysis (Master's degree)

National University La Jolla, CA

January 2019 to May 2020

Psychology (Bachelor's degree)

Simpson University Redding, CA

August 2014 to December 2015

Skills

Frontline Escape Database Computer Skills 11+ Accounts receivable Meal Preparation Autism Experience Microsoft Word Databases Behavioral Health Customer service Typing Stocking Sales Cash register Behavioral Therapy Microsoft Office Administrative experience Crisis Management Crisis Intervention Filing Management Organizational skills Case Management Accounts payable Working with people with developmental disabilities Medication Administration Applied Behavior Analysis Cash handling Communication skills Teamwork Money Management Phone Etiquette Research Office experience Time Management Retail sales Cougar Mountain database HIPPA Compliance Data entry

Certifications and Licenses

Driver's License

Contact this candidate