Remote Help Desk Specialist - IT & Support Prodigy
Resume:
Ahmad Evans
INFORMATION SYSTEMS & TECHNOLOGY
Ambitious first-generation college student, track and field scholar athlete, and problem solver. Passionate about healthcare IT and project management.
*************@*****.***
*******@****.***
Parkville, MO
WORK EXPERIENCE
Staff Member Summer & Winter 2025
Goldie's Conch House
Nassau, Bahamas
Delivered fast-paced customer service in a high-volume food and hospitality setting Handled food preparation and orders while maintaining quality and customer satisfaction Media Services Assistant 08/2024 – 05/2025
Park University – Media Services
Parkville, MO
Supported media equipment setup, production, and content operations for campus events Managed media resources and ensured smooth delivery across university functions Construction Worker 05/2023 – 08/2023
Ranmar Precision Development
Nassau, Bahamas
Worked across construction, renovation, and interior build-outs for residential and commercial projects Delivered consistent quality and reliability across all assigned tasks Data Entry & Marketing Manager 02/2023 – 05/2023
G.R. Sweeting & Son Holdings Limited
Nassau, Bahamas
Managed databases, designed websites, and coordinated marketing campaigns across multiple businesses Tracked sales performance and delivered reports to senior management Data Entry Clerk 06/2022 – 09/2022
Atlantic Business Solutions Ltd.
Nassau, Bahamas
Entered and maintained large volumes of data with accuracy across company systems Verified records and organized files to support smooth daily operations Nurse Assistant 06/2021 – 08/2021
The Medical Pavilion Healthcare Center
Nassau, Bahamas
Assisted nursing staff with patient care and monitoring under clinical supervision Maintained a clean environment and communicated with empathy toward patients and staff General Worker 04/2015 – 01/2020
Evans Paving
Nassau, Bahamas
Performed paving and road works across residential and commercial sites Built a strong foundation of work ethic, reliability, and hands-on problem solving
EDUCATION
Park University GPA 3.40
M.S. in Information Systems & Business Analytics
In Progress Parkville, MO
Park University
B.S. in Information Computer Science
08/2022 – May 2026 (Expected) Parkville, MO
Queen's College GPA 3.33
High School Diploma
08/2017 – 08/2022 Nassau, Bahamas
B.T.V.I — Programming Bootcamp
Python, Java, HTML Web Development
05/2022 – 08/2022 Nassau, Bahamas
CERTIFICATIONS
McGraw-Hill Education
Word – Essential
Word – Advanced
Excel – Essential
Excel – Advanced
PowerPoint – Essential
PowerPoint – Advanced
Microsoft Office
Specialist
Word
MOS Certified
Microsoft Office
Specialist
Excel
MOS Certified
Microsoft Office
Specialist
PowerPoint
MOS Certified
TECH SKILLS
Python Java JavaScript
C++ React HTML/CSS
Cybersecurity
Pen Testing
Data Structures
OOP Design Photoshop
InDesign
ACHIEVEMENTS
Park University Track & Field
Scholar Athlete
Park University Track & Field All-
Times List
C.A.C. Junior National High Jump
Record Holder
G.S.S.A. Junior High Jump Record
Holder
Best Male Athlete Under 17 (2019)
Honor Roll Student – Queen's
College
Full Scholarship – Queen's College
(2017)
8 BJC & BGCSE Passes (2019)
Certificate of Merit – Technical
Drawing
Certificate of Merit – Art & Design
LANGUAGES
English
Native – Full Professional Proficiency
Spanish
Limited Working Proficiency
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