Dynamic Sales Manager with Strong Client Relations
Resume:
TREY
CHAVEZ
SALES MANAGER
********@********.***
Midland, Texas 79705
CONTACT
SKILLS
• Customer service
• Time management
• Relationship building
• Customer relationship building
• Sales expertise
Interpersonal communication
• skills
• Product and service knowledge
• Sales closing
• Customer relations
• Client service
• Sales development
• Customer retention
• Sales presentations
• Sales strategy development
• Closing techniques
• Negotiation tactics
• Complex Problem-solving
• Customer success management
• Cold calling
• Prospecting clients
• Upselling and cross selling
• Objection handling
• Prospecting skills
Dynamic Sales Representative at D.R. Horton with a strong track record in relationship building and sales expertise. Proven ability to exceed targets through effective negotiation tactics and exceptional customer service. Adept at lead generation and maintaining client satisfaction, fostering loyalty in a competitive market. Skilled in developing strategic sales plans to drive business growth.
PROFESSIONAL SUMMARY
Sales Representative
D.R. Horton, Midland/Odessa, Texas
Assistant Flooring Manager
Interior Specialists, INC, Midland/Odessa, Texas
EXPERIENCE
January 2019 - Present
Communicated product features, advantages, and benefits to
• customers for new home sales.
Utilized persuasive communication techniques to close deals quickly
• and efficiently with customers and brokerages.
Developed and maintained strong customer relationships and
• networks within Midland/Odessa.
Adapted to and remained flexible in changing, fast-paced work
• environment.
Worked with management teams to develop annual sales plans, goals,
• and targets every Quarter.
• Negotiated contracts and prices with clients to exceed sales goals. Conducted regular follow ups with customers post purchase to ensure
• satisfaction and gauge loyalty levels.
Called and met with regular and prospective customers to build long-
• term customer relationships and networks.
• Generated leads and maintained lists of prospective customers. Provided technical assistance to customers in order to resolve issues
• promptly.
Attended scheduled training sessions and department meetings to
• build expertise.
Built strong relationships with key decision makers within target
• organizations in order to increase sales opportunities. Maintained an up-to-date knowledge of industry developments and
• changes in competitive landscape.
• Monitored competitor activity and kept abreast of market conditions. April 2018 - October 2018
• Contract negotiations
• Network development
• CRM proficiency
• Lead generation
• Social media marketing
• Market trends
• Event participation
Assistant Project Manager
Locke Construction, San Antonio, Texas
Provided support for customers by addressing complaints quickly and
• efficiently, displaying exceptional customer service skills. Managed daily operations including scheduling, and exhibiting
• excellent multitasking capabilities.
• Monitored team productivity and performance to support goals. Assigned, prioritized, and delegated tasks and responsibility to
• departmental employees.
Utilized strong analytical and problem-solving skills to address
• operational issues.
• Communicated plans and actions to meet departmental goals. Offered constructive feedback to team members, boosting overall job
• performance.
Resolved conflicts between team members promptly using sound
• judgment based on company policies.
Oversaw multiple projects simultaneously and ensured tasks were
• efficiently completed.
June 2013 - April 2018
Prepared weekly status updates for senior management regarding
• progress on assigned projects.
Monitored project progress, identified issues and risks, and proposed
• solutions.
Maintained a database of relevant documents related to the project
• including change requests and contracts.
Facilitated communication between internal teams, clients, and trades
• used for each job.
Facilitated meetings with other contractors, clients, or representatives
• to coordinate design and construction efforts.
Visited job sites to perform work inspections, check progress, and
• resolve project and contract issues.
• Assisted in developing project plans, objectives, and deliverables. Coordinated with external vendors for resource needs and
• procurement of materials.
Coordinated distribution and retrieval of information to and from
• project manager, suppliers and vendors.
Bachelor of Science (B.S.) in Criminal Justice/Political Science Hardin-Simmons University, Abilene, TX, US
High School Diploma
Westbrook High School, Westbrook, Texas
EDUCATION
December 2010
May 2006
AWARDS
• Top Salesman for 2023 in Midland/Odessa (104 units for $30million)
• Top Closing Agent for 2023 in Midland/Odessa (88 units for $27million)
• 2019 Rookie of the year Sales Rep
• 2021 Teammate of the year, voted by my peers
• Top Conversion rate for all sales agents in 2023 (26% of total leads)
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