Operations & Administration Leader with Results-Driven Focus

MICHAEL SHINGLETON

**** ******* ****** ******, ** 45424 937-***-**** ******************@*****.*** MANAGER/CUSTOMER SERVICE/ADMINISTRATIVE/OFFICE/WAREHOUSE COMMITMENT HARD WORK EXCELLENCE RESULTS

Highly accomplished and results-driven professional with a broad range of experience across multiple industries. Successful negotiator with strong business acumen and work ethic. Exceptional ability in developing short- and long-term growth strategies to expand financial positions of new and midlife organizations in the growth industries. Recognized by peers, subordinates and senior leadership for tenacity and the ability to gracefully handle the dynamics of a rapidly changing environment.

Organizational Development and Operations Safety Compliance

Revenue & Profit Growth Process and Productivity Improvement

Relationship Building Staff Training and Development

Sales Planning & Forecasting

PROFESSIONAL EXPERIENCE

Management: Showatech Sidney, OH 2023-2026

Controlled all operations at the location in a safe and clean environment

• Receiving accurate inventory (non-damaged and accurate count)

• Entering inventory into the computer system

• Inventory, stocking and cleaning as needed in the storage area

• Receiving and answering e-mails from suppliers and customers

• Receiving, entering and pulling orders in a timely and professional manner Receiving Coordinator: Ross Casting and Innovation Sidney, OH 2018 – 2023 Controlled the receiving and storing of merchandise in a safe and clean environment

● Receiving accurate inventory (non-damaged and accurate count)

● Entering inventory into computer system

● Entering all Chemical analysis, dates, and numbers in proper book and records.

● Doing needed tests and labeling on products received in

● Inventory, stocking and cleaning as needed in the storage area.

● Maintaining inventory as need on the work floor and taking away material not needed from the work floor to keep open space clean. Warehouse Management/Inside Sales/ Outside sales training: Motion Industries Piqua, OH 2005-2018 Manage and control the process of receiving, storing and shipping of merchandise in a safe and clean environment.

● Maintaining an active account of inventory

● Having a safe, clean and organized area of work.

● Receiving accurate inventory (non-damaged and accurate count)

● Entering inventory into computer system

● Billing accurately

● Collecting, packaging and labeling material.

● Shipping material in safe and proper ways.

● responding to phone calls, faxes and email in a timely manner.

● Entering customer’s order, researching customer needs and answering customer’s question and wants.

● Finding, Asking and getting cost saving for my customer and for my company.

● keeping track of customer’s inventory at their location and filing when needed.

● Looking for opportunities for more business from my customer. Warehouse Associate: CBS Personnel Sidney, OH (Out of Business) 2003-2005

● See above, Temp to hire for Motion Industries.

MICHAEL SHINGLETON

6666 Siamese Avenue Dayton, OH 45424 937-***-**** ******************@*****.*** Construction Work: Porter Contractors Fairborn, OH 2002-2003 Build and renovating commercial and residential properties

● Built studs and tracks for walls

● stomped Ceilings

● prepping the space for opening

Manager: Video Max/Connection Sidney, Ohio 1998-2003 Oversaw the daily activities of the store

● Schedule staff

● maintained Accounting

● Hiring/training/terminated of staff

● Processed inventory

● cleaned

● Managed purchasing

EDUCATION

Sidney High School : College Prep. Business

Edison Community College: Business management

Employee of the 2014 and 2015

Motion Industries

Brought in more business from a current customer by serving the owner of the company. 20,000.00 to 30,000.00 more a year.

was praised by the owner to my manager about the quickness and service I gave them. I took over another customer who was ready to leave Motion Industries. I helped with getting the finances repaired and completed with Motion Industries. Did the research on past orders that were incomplete and fixed and finished them in less than two months. The customer was really impressed with the turn around from being a terrible, unreliable to becoming a strong important company again. Another company hated Motion Industries service and I did not know it. When I temporarily took over it from a fellow co-worker on Pregnancy leave.

They loved my service, my manager told me each week he went to them for service calls. At the end of her pregnancy leave, they asked for I to stay and keep servicing them.

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