Experienced Receptionist and Customer Service Pro
Resume:
Andrew Jordan
Experienced Receptionist/ Customer Service representative
Gulfport, MS 39503
****************@*****.***
Professional Summary
To obtain a position in which I can use my proficient skills as a receptionist and customer service provider to enhance any team that I have the privilege of working with. Work Experience
General Manager
Logan's Roadhouse-Gulfport, MS
January 2025 to Present
Area Manager
McAlister's Deli-Biloxi, MS
May 2023 to Present
Maintain accurate and sufficient operations for McAlister's Deli in Ocean Springs, Biloxi, and Gulfport MS. Assistant Pastry Chef
Sweet Enchantments-Ocean Springs, MS
October 2022 to Present
• General pastry preparations.
• Pastry decorating.
• Scheduling cake tastings.
• Providing excellent customer service to all walk-in and call-in customers.
• Utilizing mulit-line telephones to receive detailed pastry orders.
• Cash and card handling.
Owner/Operator
The Classic Wreath-Gulfport, MS
September 2015 to Present
• Custom crafts and wreath making.
• Scheduling and managing a multitude of catering and decorating events.
• Working closely with customers to plan and arrange events.
• Food preparations.
• Overseeing and supervising staff members during events.
• Utilizing Microsoft programs to schedule and manage event planning. General Manager
Logan's Roadhouse-Gulfport, MS
January 2025 to February 2026
Train new employees. Scheduling. Analyze food cost and make changes to budget as needed. Sales Associate
Compton and Son Appliance LLC-Gulfport, MS
August 2015 to November 2017
• Assisting customers with appliance purchases and repairs.
• Working up quotes and also explaining the functions of a variety of appliances.
• Setting up repairs through local repair companies through email and phone.
• Scheduling deliveries of new appliances and repairs. Education
Cosmetology (Certificate of Cosmetology)
Academy of Hair Design-Hattiesburg, MS
October 2011 to October 2012
General studies (Diploma High School)
Hattiesburg High School-Hattiesburg, MS
2008 to 2009
Skills
Food Safety Cash handling Supervising Experience Cooking Restaurant Experience Hospitality Catering Event Planning Computer skills Management Payroll Customer service Cake decorating Multi-line phone systems Microsoft Office Kitchen Experience Microsoft Excel Culinary Experience Food Preparation Certifications and Licenses
ServSafe
September 2023 to September 2028
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